Demo

Visitor Services Counsellor

Tourism Radium
Radium Hot Springs, British Columbia Full Time
POSTED ON 8/20/2024 CLOSED ON 8/22/2024

Job Posting for Visitor Services Counsellor at Tourism Radium

Job Description:

Looking for an exciting role in the Tourism Industry? Valley Visitor Services is currently looking for seasonal and part-time year-round Visitor Services Counsellors to join our team.

If you have a passion to share local knowledge and enjoy working in a fast paced environment, this could be the perfect opportunity for you!

Locations: Radium Hot Springs

Skills and Abilities:

  • Excellent communication skills
  • Excellent customer service and organizational skills
  • Knowledge of attractions, events, tourism products/services
  • Team player who is able to work independently
  • Computer skills including MS Office
  • Outgoing, friendly and welcoming
  • Independent self starter who is able to work with little supervision.

Duties & Responsibilities:

  • Welcome visitors and determine their needs
  • Answer inquiries by phone, in person and email
  • Provide accurate information to visitors regarding destination, transportation, accommodations, etc.
  • Assist individuals or groups to plan itineraries and travel plans
  • Promote tourism products, events and services in the Columbia Valley
  • Gather and record statistical information related to each visitor party
  • Post and share current information of interest to visitors such as travel alerts, road and weather reports.
  • Maintain brochure racks and ensure adequate inventory is always on hand
  • Review and support updating of visitor materials as necessary
  • Follow all Standard Operating Procedures as outlined for the Visitor Centre
  • Other tourism and administrative duties as assigned

On-site training as well as Destination BC Visitor Services training will be provided. Please note your preferred location in your application.

This is a seasonal position beginning in May and ending in September. Start and end dates may change based on the needs of the business or the individual/applicant.

Job Types: Part-time seasonal with opportunity for year-round employment.

Job Types: Full-time, Part-time, Seasonal

Pay: $18.00-$20.00 per hour

Benefits:

  • Flexible schedule
  • On-site parking
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Weekends as needed

Work Location: In person

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