Job Posting for Dispatch/Administrator Position at Ultra-Lite Overhead Doors
Formed in 1982 to fill a need for garage doors designed to survive our challenging seasonal extremes, Ultra-lite Doors started with a small but dedicated team of hardworking experts with one focus - provide the best quality doors for the garages of Calgarians. Since then we've grown to service some of the largest, most exacting and specialized overhead door projects in Western Canada.
Role:
We have an opening for Service Dispatch/Administration. This role is a permanent and full-time position. We offer a positive work environment with competitive pay and an excellent benefit plan.
Responsibilities:
Manage inbound phone calls
Assist customers with a high level of energy and enthusiasm
Convey the value of our services to existing and potential customers
Accurate and efficient entry of appointment scheduling and call notes
Dispatch commercial technicians and installers
Act as a backup for the Residential and Commercial install dispatchers
Skills:
Ability to thrive during surges of high call volume
Excellent interpersonal skills Positive attitude with high energy and enthusiasm
Must contribute to a positive work environment
Proficient use of typical computer applications
Ability to work in a team environment
Garage door knowledge would be considered an asset
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