We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
The work schedule for this position is Full Time (40 hours per week).
This position requires afterhours and weekend overtime as needed.
Start date: Candidate must be able to begin working within a reasonable period of time (three weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
The incumbent is assigned to the Facility Management Office and reports directly to the Local Facility Manager. The incumbent is a primary point of contact for all routine, emergency, and preventive maintenance work orders and requests for services and assures distribution to the appropriate employee for action. The incumbent provides clerical support to the Local Facility Manager and Maintenance Supervisor, including routine administrative tasks and data management. The incumbent is the customer service representative for the Facility Management section, communicating with personnel from all levels within Consulate General Toronto.
EXPERIENCE : A minimum of two (2) years of office administrative/clerical experience in a customer-service office is required.
EDUCATION : Completion of secondary school is required
LANGUAGE: English - good working knowledge reading/writing/speaking is required. This may be tested.
SKILLS AND ABILITIES:
Must be a visionary, forward thinker, and quick understudy with an aptitude to learn so he/she can anticipate the needs of the office and those individuals he/she supports. Must have excellent interpersonal skills and be able to handle a large workload and multiple tasks simultaneously. Must be organized, methodical, decisive, and have professional telephone skills. Must have strong computer skills, able to use the Microsoft Office Software Suite (Word, Excel, Power Point, etc.). Must have good typing skills to write memos, populate spread sheets, and perform data entry. Ability to translate documents from host country language into English or English to host country language. Must have excellent filing skills to keep track of current and historical information, including documents that must be kept in the maintenance library. Must have a keen aptitude to work independently, have impeccable integrity, strong initiative, good judgment, and must maintain confidentiality. Must have valid driver’s license and serve as incidental driver as required.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
All applicants under consideration will be required to pass medical and security certifications.
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Canada may receive a compensation package that may include health, separation, and other benefits. The US Mission also offers competitive salary, robust benefits, professional development and celebration of American and Canadian holidays
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
All candidates must be able to obtain and hold a Public Trust - Background Investigation clearance.
Candidates who do not upload the required supporting documents by the closing date of this position will not be considered.
To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site.
Candidates who do not submit proof of eligibility to work in Canada will not be considered.
In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Canada.