eCommerce - Dark Store Associate

THE OPPORTUNITY:
As a Wild Fork Dark Store Associate you are enthusiastic and passionate about Customers and Wild Fork products. You are a Brand ambassador with an Entrepreneurial spirit. You will be trained to have the highest level of product knowledge to provide customers with recommendations on their favorite dish and protein.

MAIN RESPONSIBILITES:

• Pick and pack products to fulfill orders from storage racks and coolers
• Carefully and efficiently prepare and pack customer orders for same day delivery
• Assists in ensuring all outgoing shipments of products meet company standards and ensure our customers receive the highest quality product, every time
• Maintain a clean and safe working environment at all times
• Operate an electric pallet jack to transport product
• Visually inspects product, follows proper procedures to reduce or eliminate product damage
• Responsible for accurately receiving all perishable products from outside vendors and other storage facilities
• Ensures accurate count and product specs and notifies appropriate personnel of unusual situations
• Responsible for accurately rotating stock and maintaining the integrity of the product by ensuring it is in the proper temp environment
• Helps clean and level pallets for inventory
• Foster an environment where teamwork and inclusivity is prioritized
• Contribute to a culture of innovation, ownership, and continuous improvement
• Take direction from Manager and ensure key performance targets are met (especially around fill rate and quality)
• Strives to reach the KPIs of the business

WORK EXPERIENCE REQUIREMENTS, EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:

• High School diploma or equivalent
• One year of Warehouse/Manufacturing industry experience preferred
• Ability to multi-task while being attentive to customers’ orders and remaining flexible to the needs of the business
• Well-developed attention to detail skills
• Ability to take direction/ coaching and put into action
• Strong work ethic and professional attitude
• Excellent organizational and planning skills
• Strong cognitive skills, including problem analyzing
• The ability to regularly lift up to 35-40 pounds
• Experience in and preference for working in a fast-paced environment
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it – Take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Ability to meet seasonal peaks, workloads, and deadlines
• The ability to work a flex schedule, working various of hours and shifts, including early mornings, evenings, and weekends/holidays

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Lift and move items up to 35-40 pounds
• Stand/walk for up to 10-12 hours
• Regularly bend, lift, stretch and reach both below the waist and above the head
• Have the personal strength and stamina to walk briskly for most of the day throughout the facility
• Work in a cold environment with temperatures ranging from -20 degrees Celsius and below for brief period of times during a shift

Wild Fork is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation, please notify careers@wildfork.ca.