Manager of Human Resources

Manager of Human Resources

Location Administration Office – St. Catharines

Pay Starting Salary $70,000/year – commensurate with experience and
qualifications up to $80,000/year – with Full YMCA Health and Dental
Benefits and YMCA Membership Benefits

Employment Type Full-time 40 hours/week – evenings and weekends may be required

Placement Date February 2024

Why Work for the YMCA?

As a charitable organization, the YMCA of Niagara aspires to be a great workplace, committed to diversity, equity,
and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. Guided
by our shared values – caring, health, honesty, inclusiveness, respect, and responsibility - the YMCA provides our
employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health
of our communities. We recognize the contributions of our staff through growth opportunities and great benefits,
and the knowledge that their day-to-day actions have a positive impact on the health and wellbeing of the people
of Niagara.

The YMCA of Niagara is proud to be on the 2022 Forbes List of Canada’s Best Employer. We are looking for a
human resource professional to serve as the ambassador and champion of People & Culture in our organization.
You will provide guidance and support to our internal staff colleagues, but also develop strategies to continue
celebrate YMCA of Niagara as an Employer of Choice.

NATURE & SCOPE

The HR Manager is responsible for implementing HR policies, support the development of YMCA leaders through
coaching and support around HR issue and being proactive in environmental scan in terms of changes in legislation,
policies, and trends in HR, people, and workplace culture that have material impact to the Association. They are to
be a consult on all matters of compensation adjustment, disciplinary actions, legal and emerging risks.

RESPONSIBILITIES:
-

Maintain and administer the Association’s Human Resource policies and practices -

Provide coaching and support to supervisors and managers about HR functions including salary, pension and
benefits, performance management, disability management, terminations, staff development and retention; -

Advise on sensitive employee relations issues in consultation with the CEO -

Advise Y leaders on compliance with all employment related law; understand statutory and common law
requirements and their application -

Guide and advise on high risk and highly sensitive situations including disability management, accommodation,
human rights issues and terminations in consultation with the CEO -

Inform the CEO prior to initiating investigation and solve problems around HR issues and documentation;
develop and implement ongoing process improvements -

Maintain the HRIS system, working closely with Finance, Payroll and other Association Services staff; maintain
system security and integrity, enter data, ensure that records are current and all risk management items such
as CRC’s are tracked; design, structure and prepare reports; anticipate, develop and structure new uses for the
HRIS in support of Association needs -

Maintain the corporate intranet with respect to HR business process files, historical records, and online portal
for YMCA staff -

Supervise the HR Assistant to manage efficient and timely department function -

Support operations by providing timely analysis of HR trends; produce regular reports to support operations
through critical data tracking and analysis -

Implement and report back on Staff Engagement Surveys or other initiatives per the strategic plan -

Maintain and foster a culture of People-First and Customer-Centric approach to Human Resources -

Lead annual YMCA staff and/or staff appreciation events -

Maintain the salary grids; administer annual salary administration plan including preparing system input for
salary changes; draft and update job descriptions; evaluate positions for placement in the salary grid; advise Y
leaders regarding salary, and consult with CEO on exemptions and/or exceptional circumstances when outside
of typical salary grids -

Collaborate with Operators to recruit, develop and deliver training programs for Staff and Volunteers -

Collaborate with Operators to maintain, implement, report, and track Child Protection matters, including
Annual Compliance within the Federation and external regulators -

In addition to Association Health and Safety, either lead and/or collaborate with operators on compliance
related matters in accordance with regulatory bodies or Y Canada standards -

Attend Association-wide networks, including provincial workgroup with respect to People & Culture and
reporting back relevant updates impacting the YMCA of Niagara -

Develop recruitment strategies to enhance and encourage efficiencies for greater operational staffing
effectiveness -

Prepare and place job postings and newspaper ads; assist with group interviews; attend job fairs -

Administer the performance management process -

Produce reports, KPI or other data, on a routine basis, or when needs arise -

Other duties as required

QUALIFICATIONS -

University degree in Human Resources or a related field -

Significant specialized education in Human Resource mandatory -

Compensation review and/or job evaluation specialty preferred -

CHRP/CHRL preferred -

6 years of progressively senior role in Human Resources -

Proven problem solving skills -

Excellent verbal and written skills -

Excellent interpersonal and analytical skills -

Maturity and good judgement; the ability to have difficult discussions with a variety of people under stressful
conditions -

Experience in coaching others through complex situations -

Good knowledge of relevant legislation -

Good knowledge of disability management, employee relations and compensation and benefits -

HRIS experience preferred -

Ability to work independently in a decentralized environment -

Advanced knowledge of relevant business technology including Excel -

A clear and satisfactory criminal reference check inclusive of the vulnerable sector search (CRC VSS) issued
for the YMCA of Niagara

COMPETENCIES:

Problem Solving
Identifies an issue and works towards a solution

Relationship Building and Collaboration
Builds positive interactions both internally and externally to achieve work related goals

Communication
Communicated in a thorough, clear and timely manner and supports information sharing and goal
achievement across the YMCA

Conflict Resolution
Facilitates appropriate and timely solutions to conflict

Coaching and Development
Commits to assisting participants, volunteers, staff and self in continuous learning and development

Tolerance for Ambiguity
Functions effectively in situations of less than perfect or incomplete information

Integrity
Demonstrates responsible behaviour at all times and maintains high ethical standards

Service Orientation
Deliberately identifies and creates opportunities to enhance each individual’s YMCA experience

APPLICATION PROCESS

Interested applicants are invited to submit a cover letter and resume by noon on January 31st, 2024 to
yjobs@niagara.ymca.ca. Please indicate position applying for in the subject line of your email.

Internal applicants are encouraged to notify their supervisor before applying.

Accessibility accommodations and materials in alternate formats for individuals with disabilities can be arranged
upon request.

For more information on other opportunities at the YMCA of Niagara, please visit: ymcaofniagara.org