Roles and Responsibilities:
Provide a world-class experience to our customers by answering incoming questions from multiple channels, including phone, chat, and email.
Resolve solutions to help customers thrive.
Conduct procedures to escalate and coordinate the customer response in accordance with values.
Required Skills & Desired Skills:
English Language with B2/B2 .
6 months of experience in customer service
French Language Be/B2 .
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Submit the form below to apply
Name(Required)
Email(Required)
Phone(Required)
Are you comfortable working in an onsite setting?(Required)
Yes
No
How many years of customer service experience do you currently have?(Required)
0-3 months
3-6 months
More than 6 months
Do you have any customer service experience working in the BPO industry?(Required)
Yes
No
Are you fluent in English and Portuguese languages?(Required)
Yes
No
Current location(Required)
Attach Resume(Required)
Accepted file types: pdf, docx, doc, Max. file size: 10 MB.
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