What are the responsibilities and job description for the COMMERCIAL HVAC DISPATCHER position at 24 Hour, Ltd.?
Previous experience in HVAC industry (3 year minimum)
Receive service request for HVAC service calls via phone, fax and email
In-put service calls into computerize Dispatch Board
Dispatch service technicians to service calls by determining the nature of the call and the expertise of the service tech, location of call and customer priority
Receive & review completed and open work orders from field techs on a daily basis
Input information reported by service tech into Computer at completion of each call Experience with dispatching software but no required
*Strong communication skills
*Strong follow-up skills
*Strong computer skills a must, knowledge of Microsoft Office Products
*Attentive to details and highly organized
*Able to handle more than one responsibility at a time (multi-task)
*Must be able to work OT & flexible schedule *Punctuality & Dependability
Good Company Benefits including paid vacation, Medical, Dental, 401K and Holidays.
Regal Row/Stemmons area.
Job Type: Full-time
Required experience:
- HVAC Dispatcher: 3 years
Required education:
- High school or equivalent
Salary : $18 - $25