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Inbound Sales Representative

4 State Trucks
Joplin, MO Full Time
POSTED ON 12/18/2024 CLOSED ON 1/16/2025

What are the responsibilities and job description for the Inbound Sales Representative position at 4 State Trucks?

Call Center Sales Representative

Job Description

Summary:

This position is a Parts Sales role primarily engaging customers though inbound call demand for Class 3-8 Heavy Duty Aftermarket Truck Parts and Accessories.

Duties and Responsibilities:

Fields inbound calls to identify customer product needs

Perform Customer Callbacks as assigned daily

Continuously work to grow product knowledge, efficiency levels, and weekly sales goals

Complete 21 sales/product training modules in the first 24 months of employment

Provide 2nd mile customer service in every interaction

Job Requirements:

High School diploma, or GED equivalent needed

Previous Sales Experience Is An Advantage But Not Required

Excellent customer service skills required: Detail oriented, self-starter, goal oriented

Ability to multi-task and manage time effectively in a Fast-Paced environment at times

Proficient with MS Office, Excel, Outlook

Shift:

Mon-Fri, Day Shift 1 Sat. every 4 weeks

Benefits:

Medical, dental, and vision insurances

401k plan, with 4% employer matching upon meeting eligibility requirements

Employer paid life insurance

Voluntary benefits-Supplemental life, cancer, accident, etc.

PTO, 6 Paid Holidays

Working Conditions:

Job will include periods of standing, walking, reaching, stooping/kneeling, and bending. Stair climbing and walking on uneven surfaces will also be present. Long periods of sitting and computer screen viewing will be required. Constant use of hand/arms due to computer data entry duties.
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