What are the responsibilities and job description for the Security Alarm Technician position at 4M Connect?
Job Title: Security Alarm Technician
Location: New Jersey
Job Summary: The Security Alarm Technician will be responsible for the installation,
maintenance, and repair of electronic security systems for residential and commercial clients
across New Jersey. This role requires strong technical skills, a commitment to safety, and
excellent customer service. The ideal candidate will have experience installing access control,
intrusion alarms, cctv, electric strikes, mag locks and panic bars as well as troubleshooting, and
ensuring compliance with local and state regulations.
Key Responsibilities:
1. Installation & Setup
o Install, configure, and program electronic security systems including access
control, intrusion alarms, cctv, electric strikes, mag locks, panic bars, wired and
wireless systems.
o Program control panels, sensors, video surveillance cameras, and access control
systems.
o Ensure all equipment is installed securely and operates efficiently.
2. Maintenance & Troubleshooting
o Conduct regular maintenance on electronic security systems to ensure optimal
functionality.
o Diagnose and repair system malfunctions and provide timely solutions for service
issues.
o Perform system tests to ensure alarms, cameras, and access controls meet safety
and security standards.
3. Customer Service & Training
o Provide customers with training in system operation and answer any technical
questions.
o Offer professional recommendations on additional security features or upgrades
when appropriate.
o Deliver exceptional customer service and support to maintain high satisfaction.
4. Compliance & Documentation
o Ensure installations and repairs comply with New Jersey state and local security
regulations.
o Complete all required documentation, including service logs, customer records,
and system configurations.
o Stay up to date on industry trends, security system technology, and regulatory
changes.
Qualifications: * High school diploma or equivalent; vocational training in electronics or security systems
is a plus.
- Valid driver’s license with a clean driving record (required for travel to client sites).
- Relevant certification(s) (e.g., OSHA 10, 20 or 30) is preferred.
- Minimum of 1-5 years of experience in alarm installation or a related field.
Skills Required:
- Strong technical skills in security system installation, configuration, and troubleshooting.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively.
- Physical ability to handle ladders, tools, and lift fifty [50] pounds.
Working Conditions:
- Requires travel to residential and commercial sites across New Jersey.
- Travel occasionally outside of New Jersey.
- Work may include weekends, evenings, or on-call hours as needed for emergencies.
- Must be comfortable working in tight or elevated spaces.
Wage Rate & Benefits:
- $25.00 to $40.00 per hour
- PTO
- Paid Holidays
- Health Care
- 401k
- Company Vehicle
- Annual Bonus predicated on;
Positive customer service skills, daily punctuality, work performance, call back
installation/repair issues, daily reporting accuracy & completeness
Job Type: Full-time
Pay: $27.50 - $40.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Ability to Relocate:
- Dover, NJ 07801: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $40