Night Case Manager

Summary/objective: The Night Case Manager will be responsible for providing support services to the victims and secondary victims of domestic violence and sexual assault during night hours at A Better Way’s residential shelter facility.

Schedule: Tuesday - Saturday, 10:00 pm - 6:30 am

Duties and Responsibilities

• Maintain building security during night hours as per agency policies and procedures.
• Provide crisis intervention services on the telephone and in person for abused individuals and their children, both residential and non-residential, including crisis calls and intakes. T
• Transport clients and their children for intakes and other essential transportation as necessary.
• Assist clients through emotional support, advocacy, casework, support group, and other supportive services, including gaining autonomy.
• Complete client assessments using the Family Development Matrix and assist clients in setting goals.
• Monitor clients’ progress on the personal action plan and report lack of participation, progress, or any other concerns to the Executive Director.
• Compile and complete agency statistics and assist with the completion of statistical reporting.
• Complete narratives, clerical paperwork, and other forms of documentation relating to all client work.
• Perform some light office cleaning as needed.
• Assist in sorting donations and other house management duties.
• Perform other duties as assigned.

Supervisory responsibilities No

Work environment Able to stand and/or walk up to 25% of the time. Able to sit up to 75% of the time. Able to view a computer monitor for 6-8 hours per day. Must be able to lift up to 15 pounds at times.

Education and/or Experience

• High school diploma or equivalent is required.
• Two years of relevant experience in human services, counseling, social work, crisis intervention, or case management, or the equivalent of college-level courses and/or an Associate’s degree is required. A Bachelor’s degree in any of the fields is preferred.
• Proven ability to utilize and provide emergency coping skills for yourself or others is required.
• Strong working knowledge of community resources is preferred.
• Effective verbal and written communication skills are required, as are excellent interpersonal skills.
• Must have a valid driver’s license and auto insurance.
• Attention to detail and organization skills are required.
• Working knowledge of computers and systems is required, including and not limited to, Microsoft products such as Word, Excel, Outlook (or similar product knowledge).
• High level of confidentiality and professionalism are required.
• Bilingual skills are a plus.

Job Type: Full-time

Pay: $41,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Overnight shift
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• Case Management: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Overnight Shift (Required)

Work Location: In person

Salary : $41,000