Victim Advocate - LGBTQIA+ and Human Trafficking

The Victim Advocate – LGBTQIA and Human Trafficking will be responsible for establishing relationships with service providers and direct crisis intervention/support services to victims of domestic violence and sexual assault who identify as LGBTQIA or whom have been human trafficked within A Better Way Service’s service area and beyond.

Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Conduct crisis intervention on the phone and in person with victims, including intakes and transfers.

• Assist victims, and secondary victims, through advocacy, casework, emotional support, education, and referral for support services.

• Transport clients and their children as necessary for intakes, crisis work, school, work, court, and other needs.

• Collect and compile information for statistical reports.

• Monitor client progress and report lack of participation, progress, or concerns to supervisor(s) in a timely manner.

• Conduct prevention and educational presentations and represent ABW through public speaking engagements.

• Serve as liaison between ABW and the community resources for LGBTQIA and human trafficked individuals.

• Serve as a representative of ABW on community councils and task forces that focus on LGBTQIA and human trafficking issues.

• Assist with the facilitation of support group for victims of domestic violence.

• Interface with the criminal justice system by working cooperatively and providing education on domestic violence.

• Educate victims on, and refer them to, the Crime Victim Compensation Fund.

• Participate in weekly agency meetings and debriefings.

• Perform light office cleaning and organization by sorting donations as needed.

• Attend conferences, training, and job-related community events at the agency’s request.

• Other duties as assigned by supervisor.

Supervisory Responsibilities: None

Work environment: Able to stand and/or walk up to 25% of time. Able to sit up to 75% of the time. Able to view a computer monitor for 6-8 hours per day. Must be able to lift up to 15 pounds at times.

Education and/or Experience

• A Bachelor’s degree in human services or a related field is required, however, comparable experience in domestic violence, human trafficking, or LGBTQIA supportive services may be substituted for the degree.

• A minimum of two years of experience working with individuals within the LGBTQIA community is required.

• Proven ability to utilize and provide emergency coping skills for yourself or others isrequired.

• Knowledge of issues faced by individuals that identify as LGBTQIA and humantrafficked persons, and the skills to navigate those needs, are required.

• Strong working knowledge of community resources is preferred.

• Effective verbal and written communication skills are required, as are excellentinterpersonal skills.

• Must have a valid driver’s license and auto insurance.

• Attention to detail and organization skills are required.

• Working knowledge of computers and systems is required, including and not limited to,Microsoft products such as Word, Excel, and Outlook (or similar product knowledge).

• High level of confidentiality and professionalism are required.

• Bilingual skills are a plus.

Job Type: Full-time

Pay: $20.60 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Muncie, IN (Required)

Ability to Relocate:

• Muncie, IN: Relocate before starting work (Required)

Work Location: In person

Salary : $21