What are the responsibilities and job description for the Customer Service & Sales Representative position at AAI Consumer Connections?
We are hiring into our Customer Service & Sales Representative positions. Candidates must possess integrity, character, and exemplary ambition for success. The Customer Service and Sales Representative role are considered an entry-level customer service, marketing and sales position meaning thorough training is provided. We have a strict promote only from within policy which provides sales and customer service specialists with ample room for advancement and experience in marketing, sales, and business. Advancement and compensation are based on an individual's performance which means this position will be full commission after training is completed.
We are looking for a Customer Service & Sales Representative who will partner with and ensure the long-term success of our customers. The Customer Service & Sales Representative will be responsible for developing relationships within their assigned territory, connecting with key decision-makers directly. The Customer Service & Sales Representative will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Job Duties of the Customer Service & Sales Representative:
- Execute day to day sales, marketing, customer service, and campaign management in person through direct customer interaction
- Excel in our management training program beginning at the Entry Level to Senior Management
- Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying the opportunity to expand sales
- Own all problem solving, troubleshooting, client campaign requests, media planning, and key implementations
- Build client relationships through service excellence and balance their campaign needs with your proactive approach
- Get your hands dirty with team building, growth, and expansion efforts
Company Perks & Benefits for the Customer Service & Sales Representative:
- A plethora of bonuses and incentives: sporting events, concert tickets, and giveaways
- Trips to cool places like Puerto Rico, LA, Atlanta, Cancun, and the Bahamas!
- Daily team development activities
- Sponsored lunch parties
- After-hour work gatherings: intramural games/sports
- One-on-one development from company executives
- Annual awards and recognition
- Holidays off
- Investment in your growth and progression
