What are the responsibilities and job description for the Automotive Service Manager position at Abeloff Auto Group?
Automotive Service Manager - Abeloff Kia
Abeloff Auto Group is seeking a dynamic leader with a proven track record to become the service manager of our Abeloff Kia dealership. We are a family-owned company, doing business in the Poconos for over 60 years. Our best assets are our employees. We look forward to making our Abeloff community even stronger with you on our team!
What we offer :
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Potential to earn well over $100,000 annually on our salary/bonus comp plan
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Medical & dental insurance starting 1st of the month after hire
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401(k) with Company match
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Flexible work schedule with rotating Saturdays off
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Outstanding training program, combining hands-on and formal training
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Paid vacations and holidays, always closed on Sundays
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Employee discounts on parts, labor and vehicle purchases
Responsibilities
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This is arguably the most important position in our dealership. You are the overseeing the service team and acting as the bridge between our team and our customers. You lead the complicated process of assessing needs and suggesting solutions, verifying coverage, preparing estimates, and verifying completion of repairs and maintenance.
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Ensure that our work meets the customers’ expectations, while overseeing the processes and procedures we've established are followed to provide the best customer experience while maximizing opportunities for the department and team members.
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Oversee the team of technicians to maximize productivity and maintaining an exceptional level of fixing the vehicles right the first time.
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Review and ensure warranty documentation is completed correctly by our team and submitted to our third party warranty company for processing with Nissan.
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Consistently monitor and review the service schedule to maximize business opportunities and drive growth in the department.
Requirements
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Ability to lead and grow a team of individuals in a professional, ethical and consistent manner.
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Multi-tasking in a very fast-paced environment, with a professional and friendly demeanor
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Knowledge of automotive parts and engineering
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Experience as a service manager is definite plus in a franchised dealership.
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Valid driver's license and able to pass a drug screen
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Ability to work Saturdays on a rotating basis.
Salary : $100,000
