What are the responsibilities and job description for the Customer Service Representative -In Office Full Time position at Accurate Termite and Pest Control?
Working from our office in Gardena:
As a professional In-office customer service professional you will be in contact with our internal customer and fellow co-workers to provide scheduling support and other support services via incoming and outgoing phone calls. Your friendly phone demeanor and helpful persona will make our technicians feel valued and enable them to provide excellent services to the communities we are privileged to serve.
Service with a smile: You will also perform outgoing customer calls to collect and confirm data, assist with vendors, schedule and troubleshoot and leave customers and potential customers feeling like a VIP.
It goes with out saying that you provide genuine service with a smile that is projected on the other side of the phone. Did I mention that you love to talk on the phone ?
It may sound like a latte but did you say that patience is your middle name? You can expect to educate your phone callers about our company and how we do things, but this is not a sales job. You'll leave the caller feel good about the decision to use our services so they'll tell their neighbor.
We have a team of customer service in-house representatives and we are looking to add someone with that extra pep in their step to join our seasoned company. The ideal person will already have a few years of experience as a professional in-house customer service representative. As an experienced office professional you will also be responsible for reports, data entry, emails and support documentation throughout the work day.
The starting hours are 8am - 5pm Monday - Friday
Job Type: Full-time
Bilingual Spanish English is a plus
Rate of Pay depending on Experience
Job Type: Full-time
Salary: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Gardena, CA 90248: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $17 - $20