Luxury Residential Bell Person/ Door Host (Full-Time) - Millennium Tower

Action Property Management is seeking a full-time Luxury Residential Bell Person/ Door Host to join our team at our association, Millennium Tower, in San Francisco.

For nearly two decades, the Millennium Tower service protocol has defined how the world's top luxury hotel brands serve their residents. Millennium's residential service has become the standard to which every other development aspires. From Valet to Bell Person to Concierge and beyond, you'll become part of providing a level of service that is unsurpassed in the luxury hospitality industry. Previously named one of the top ten luxury residential buildings in the world by Worth Magazine, Millennium Tower is a place where the true definition of an exclusive lifestyle is delivered and trends are born. At Millennium Tower, we foster a culture of excellence, where your skills and talents are nurtured and celebrated. We value hard work and dedication and reward top performers with competitive pay plus substantial performance bonuses ranging from $7,000 to $20,000.

Job Responsibilities:

• Ensure that everyone is greeted with the utmost expression of gracious hospitality
• Ensure the timely delivery of luggages, packages, groceries, etc.
• Always be available to partner with Concierges and Door Hosts
• Remain in assigned post position, maintaining correct stance. Serve as the first point of contact for residents and guests entering the lobby or calling the association
• Maintain clear passage of the car drop off area and sidewalks into the building
• Secure taxicabs for Residents and Guests
• Support Valet in assisting Residents and Guests into and out of their vehicles
• Assist Residents and Guests with the loading and unloading of packages and luggage into and out of their vehicles
• Assure safety and security of all luggage and packages
• Maintain a professional appearance and demeanor at all times
• Communicate politely and clearly, both in person and over the phone
• Possess a working knowledge of the Association's rules, policies, and procedures
• Be familiar with the Association's amenities and surroundings to assist residents and guests effectively

Qualifications / Requirements:

• Must be over 18 years of age and successfully pass a criminal background check and drug screening
• A minimum of 1 year of customer service experience. Luxury hotel or luxury property management experience preferred
• Polished and professional presentation and demeanor
• Strong verbal and written communication

Millennium Tower Perks:

• 100% Employer Paid Health Benefits for individual family
• Competitive salary annual bonus ranging from $7,000 to $20,000
• Uniforms dry cleaning services
• 401(k) company match
• Paid time off holiday pay

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Morning shift

Application Question(s):

• Are you available to work Monday- Sunday between 6:00 AM- 2:30 PM AND 2:00 PM- 10:30 PM? (Note: You will only work 5 days per week)

Education:

• High school or equivalent (Required)

Experience:

• Hotel: 1 year (Preferred)
• Customer Service: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $7,000 - $20,000