What are the responsibilities and job description for the Experienced Branch Manager – Full-Service Vehicle Repair Shop position at Acts Fleet Maintenance?
Type: Full-Time
Salary: Competitive, based on experience plus commission.
Are you an experienced and motivated leader with a passion for the vehicle repair industry? Do you thrive in fast-paced environments and excel at managing teams to deliver exceptional service? Are you driven to increase sales and profit? Do you have the Eye of the Tiger?
We’re looking for a Branch Manager to lead our full-service vehicle repair shop, offering everything from alignments and suspension work to brakes, oil changes, tires, and more.
About Us:
We are a trusted, customer-focused repair shop known for our comprehensive services and commitment to quality. Our facility is equipped with advanced tools and staffed by skilled technicians who take pride in delivering reliable repairs for all types of vehicles from small to big, gas to diesel, we service them all.
Responsibilities:
As our Branch Manager, you will:
- Oversee daily operations of the repair shop to ensure smooth workflow and efficient service delivery.
- Lead and motivate a team of skilled technicians and support staff, fostering a positive and productive work environment.
- Ensure adherence to safety standards and regulatory compliance.
- Manage customer relationships, providing exceptional service and resolving concerns promptly.
- Track shop performance metrics, including customer satisfaction, revenue, and operational efficiency.
- Handle scheduling and administrative tasks.
- Actively promote shop services to grow the customer base and build community relationships.
Qualifications:
- Proven experience as a branch manager or in a leadership role within an vehicle repair environment.
- Strong understanding of vehicle repair services, including alignments, suspension systems, brakes, tires, oil changes, parts and more.
- Excellent leadership, organizational, and communication skills.
- Customer service-oriented with the ability to handle challenging situations professionally.
- Proficient in inventory and workflow management tools.
- A valid driver’s license and clean driving record.
What We Offer:
- Competitive salary and performance-based bonuses.
- Opportunities for professional growth and training.
- Comprehensive benefits package, including health insurance and paid time off.
- A dynamic, supportive team environment.
Join us in delivering top-notch repair solutions and creating a positive impact for our customers and team!
Job Type: Full-time
Pay: $48,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Experience:
- Customer service: 3 years (Preferred)
- Management: 4 years (Preferred)
Ability to Commute:
- Knoxville, TN 37912 (Required)
Ability to Relocate:
- Knoxville, TN 37912: Relocate before starting work (Required)
Work Location: In person
Salary : $48,000 - $60,000
