POSITION SUMMARY:

Responsible for working with Residential team to provide students on respective dormitory with a safe, clean and structured living environment that fosters student retention, satisfaction, achievement and success. Provides individualized case management to maintain student enrollment and success in the program.

o Follows all integrity guidelines and procedures and ensures no manipulation of student data.

o Maintains a safe and clean dorm environment. o Provides quality supervision to students in the dormitory.

o Ensures the accuracy and completeness of incident and shift reports.

o Ensures the physical security of the dorm area and reports concerns to dorm supervisor.

o Maintains adequate levels of inventory per established department reorder points and proactively orders supplies to meet department requirement.

o Active member on case management and success teams to ensure student success in the program.

o Initiates work orders to make necessary repairs as required and follows-up with maintenance to ensure completion.

o May transport students to and from Center.

o Produces quality work/assignments in a thorough, timely and accurate manner.

o Maintains appropriate personal attendance, accountability and work productivity standards.

o Plans, prioritizes and organizes assignments to meet established goals and deadlines.

o Understands and applies job knowledge to effectively complete all required job responsibilities. o

o Proactively maintains the skills required to perform job duties.

o Mentors, monitors and models the Career Success Standards as required by the PRH.

o Provides high-quality supervision and management for the student population and positively influences student behavior.

o Shows respect and courtesy to students and holds them accountable for their actions and behavior.

o Provides timely operational support for Center operations to ensure quality programs and services.

Pursues improvement in Center operations to fulfill program objectives.

o Communication: Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge.

o Provides quality and timely information to DOL/Company when requested.

o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions.

o Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected.

o Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.

o Provide transportation as required.

o Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions.

o Other duties as assigned.

QUALIFICATIONS & EXPERIENCE:

High School Diploma or equivalent required. Advanced degrees preferred. A minimum of one year Job Corps or related program experience required. A valid in-State Driver’s License preferred. Physical requirements include sitting, standing, climbing, walking, lifting, pulling and/or pushing, carrying, reaching, stooping and crouching. Demonstrates the ability to lift 40 pounds and / or the ability to assess the lift load in order to ask for necessary assistance.