Sales Support Associate

Working at Adfast means being part of a human and technological adventure that began over 40 years ago!

We offer adhesive, sealant, and insulation solutions for manufacturers and construction professionals, personalized to local needs and supported by a team of on-site technical experts. True to our pioneering spirit, what sets us apart and reflects our DNA is imagination, ingenuity, boldness, innovation as well as excellence in chemical and mechanical engineering.

Adfast is currently looking for a talented Inside Sales Representative to help grow our presence, brand notoriety, and sales across Adfast USA.

This position is performed entirely in person, from our Lincoln Park, NJ office.

The selected candidate will receive extensive training on our ERP (D365), our CRM (Salesforce), our products, customer applications, competitive advantages, and sales strategy. Following this thorough on-boarding, our new team member will have the proper tools to help our US field sales representatives find, qualify, and nurture sales opportunities. They will also help serve local customers that visit or call upon our NJ distribution office.

Should the selected candidate perform well in their inside sales role, they will eventually take on a field sales role within and around the NJ area or elsewhere in the United States. Adfast has 10 distribution offices across North America and is expanding at the rate of one location per year in the United States.

We are specifically looking for a motivated individual with a passion for sales and an ambition to take on a sales territory after a successful period within inside sales.

Tasks and Responsibilities

- Create contacts and accounts in our CRM (Salesforce) and synchronize information in our ERP (D365)

- Create and send quotes to customers for the sales representative and synchronize information in our ERP (D365)

- Collaborate with US sales reps to validate and update information in sales opportunities created in our CRM (Salesforce)

- Take incoming customer calls and support them throughout their purchasing process

- Process customer orders in our ERP (D365)

- Carry out required communications and follow-ups with customers

- Analyse data in PowerBi sales reports and generate summaries that are useful to our sales reps

- Respond to sales rep inquiries regarding customer sales history and inventory availability

- Help sales representatives identify, qualify, or call upon leads or customers

- Send samples to customers when there are promising opportunities

-Greet and welcome customers that visit our New Jersey office

- Perform rigorous follow-up of qualified leads

Requirements:

- Bachelor’s degree or equivalent work experience

- A minimum of three (3) years of Inside Sales experience (Manufacturing and or Construction industry is a strong asset)

- Bilingual in Spanish (Italian is a plus)

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Inside sales: 3 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $50,000