Inside Sales Specialist

About Us:
Founded in 1995, ADLINK isone of the world’s leading edge computing companies and atechnology-leading platform provider in the embedded computing industry. Headquartered in Taiwan, ADLINK has operations in the United States, UK, Singapore, China, Japan, Korea and Germany. With more than 1,800 dedicated employees around the world, we are proud to provide ADLINK products to over 40 countries across five continents, with worldwide distribution networks. ADLINK is also proud to be associated with many major technology leaders and Fortune 500 companies.
It's a great time to join ADLINK as we are growing! When you join ADLINK, you won’t just be joining any organization, you’ll be joining a group of industry experts leading and pioneering technology in embedded computing solutions for Robotics, Autonomous Vehicle, Private 5G, and Artificial Intelligence Technologies among others. Visit us at www.adlinktech.com to find out more about what we do and the impact we are creating!

Benefits We Offer:

• Competitive, company subsidized premiums for Medical, Dental, and Vision Insurance.
• 100% company paid premiums for Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
• Retirement plan with matching contributions.
• Flexible spending plans for health care, dependent care, and commuter benefits.
• Employee Assistance program and Travel Assistance.
• Competitive Vacation and Sick Leave.
• 12 paid holidays including Martin Luther King Jr. Day, Lunar New Year, and Juneteenth.
• Float holidays.
• Paid community volunteer time.
• Discounts at participating travel, groceries, retail, and other providers via ADP LifeMart.
• EV charging available at our San Jose facility.
• Fun, engaging monthly events and company parties.
• Weekly snacks, fresh fruit services, bagels and donuts on specified days in our San Jose facility and much more!

• Develop new customers to increase overall market coverage, penetration, and share key of end- user accounts.
• Interact with customers by introducing product line recommendations and ADLINK upcoming technologies solutions.
• Build relationship by maintaining a regular communication with customers to ensure needs are met, address account problems, concerns and or suggestions.
• Regularly conduct daily con-calls and emails with customers to deliver product information, and discover new opportunities.
• Pursue sales leads, conduct customer MS Teams meeting, respond to more complex customer inquiries, negotiate pricing and delivery times within stated targets.
• Conduct new product introduction meetings with customer.
• Support and manage the relationships with all assigned customers, ensuring high customer satisfaction.
• Ability to hunt new accounts/contacts using any tool.
• Maintains current records within SalesForce.com in accordance with company policies and expectations.
• Manage and maintain portfolio of accounts to achieve long-term success.
• Track weekly and monthly sales region forecasts and maintain your sales pipeline.
• Utilizes sales tools including ZoomInfo, LinkedIn/LinkedIn Sales Navigator, etc. in daily sales & retention workflow.
• Meet established goals for product sales and drive initiatives outlined in the Sales Process and team goals.
• Ability to work independently and as part of a team.
• This is a remote role.

• Bachelor’s degree is required, preferably in Computer or Business majors.

• 3 years of experience working with Industrial computers/products.
• Previous Inside Sales Specialist experience with industrial market solution is preferred.
• Familiar with inside sales process from pre-sales to post-sales.

• Excellent written, verbal, and presentation skills.
• Proficiency communicating with customer: provide good and clear communication via phone and email, product presentation skills to a small group.
• Customer Relationship Management: Foster positive, maintain relationships with customer by providing exceptional quick response, pre-sales and post-sales support and ensuring their satisfaction.
• Prospecting and Lead Qualification: Identify and qualify potential leads through research and engagement to ensure they are good fit for our products.
• Negotiation: Collaborate with potential customers to negotiate pricing to reach out mutually beneficial agreement.
• Closing Deals: Utilize effective sales techniques and strategies to successfully close deals and meet or exceed sales quotas.
• Previous experience with SalesForce.com is preferred.

• Strategic Thinking - systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges.
• Communication - tailors communication to the customer’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills.
• Interpersonal Influence - uses rational and emotion drives that would appeal to customers to drive negotiation conversations in his or her favor.
• Networking - identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with a wide range of internal stakeholders for deal success.
• Workflow Management - Highly organized with a rapid, yet methodical approach. Sets clear time-bound objectives that align with business growth.
• Negotiation - Experience in deal negotiations with a successful track record.
• Ownership - Goes out of his or her way to complete a job with relentless drive to achieve results; is independent and self-directed.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an Equal Opportunity Employer Veterans/Disabled.