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Quality and Health Plan Relations Manager

AHI agilon health, inc.
TX, TX Remote Full Time
POSTED ON 11/20/2024 CLOSED ON 1/20/2025

What are the responsibilities and job description for the Quality and Health Plan Relations Manager position at AHI agilon health, inc.?

Company:

AHI agilon health, inc.

Job Posting Location:

Remote - USA

Job Title:

Quality and Health Plan Relations Manager

Job Description:

Essential Job Functions:

  • Participate in Health Plan JOCs: Engage in Joint Operating Committees (JOCs) with health plans to review performance metrics, discuss improvement strategies, and address any concerns.
  • Contracting Collaboration: Work closely with the contracting team on health plan contracted measures for new contracts and renewals, including managing incentives and penalties.
  • Health Plan Communication: Communicate and track all cross market wide health plan updates and/or notices
  • Health Plan Point of Contact for Rejections: Engage with health plans to work through review of submitted gap closure rejections
  • Health Plan Incentive and Penalties: Work with multiple departments to ensure that the status of the markets are up to date and that the tools associated with tracking the information are correct
  • Reporting and Presentations: Prepare detailed reports and presentations on quality performance and Star ratings for senior management, including actionable plans and recommendations.
  • Lead Improvement Efforts: Head quality improvement initiatives through specialized subgroups.
  • Best Practice Sharing: Identify and share best practices across markets as it relates to quality
  • Quality Gap Reconciliation: Collaborate on activities related to reconciling quality gap submissions.
  • Regulatory Updates: Stay informed about changes in regulations, healthcare quality measures, and industry best practices.
  • Project Assistance: Assist and support the Director of Quality Performance with various projects as needed.
  • Additional Duties: Perform other duties as assigned to meet the organization’s needs

Other Job Functions:

  • Understand, adhere to, and implement the Company’s policies and procedures.
  • Provide excellent customer services skills, including consistently displaying awareness and sensitivity to the needs of internal and/or external clients.  Proactively ensuring that these needs are met or exceeded.
  • Take personal responsibility for personal growth including acquiring new skills, knowledge, and information.
  • Engage in excellent communication which includes listening attentively and speaking professionally.
  • Set and complete challenging goals.
  • Demonstrate attention to detail and accuracy in work product.

Required Qualifications:

Minimum Experience:

  • 5 years prior experience in a health insurance or healthcare setting.
  • Understanding of healthcare quality measures (e.g., HEDIS, CAHPS, STARS, CMS).
  • Excellent oral and written communication skills.
  • Strong relationship-building skills.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Education/Licensure:

  • Bachelor’s degree in business administration, Healthcare Management, or a related field, or equivalent experience.

Location:

Remote - TX

Pay Range:

$100,000.00 - $122,600.00

Salary range shown is a guideline. Individual compensation packages can vary based on factors unique to each candidate, such as skill set, experience, and qualifications.

Salary : $100,000 - $122,600

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