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Front Desk Supervisor (Ft)
$51k-71k (estimate)
Full Time | Ancillary Healthcare 2 Months Ago
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Ainsworth Institute of Pain Management is Hiring a Front Desk Supervisor (Ft) Near New York, NY

Pain Management Practice is searching for a dynamic individual to join our team as a Front Desk Supervisor.

Position Summary: This position is responsible for the supervision of the front desk team, assisting managers and directors with administrative processes, and performing the duties of a front desk associate or insurance specialist.

Responsibilities/Accountabilities:

 Provides leadership to team of front desk associates and insurance specialists, as well as training for new hires and changes in policy/procedure.

 Ensures that employees have the resources, tools, and training needed to perform their duties.

 Manages the performance of staff, including evaluations, disciplinary action, and terminations.

 Manages timekeeping system for staff to ensure employees are paid accurately.

 Maintains schedule for staffing to ensure adequate coverage is available.

 Performs the role of front desk associate or insurance specialist including patient intake, covid testing and other staffing needs.

 Answers patient questions and responds or resolves patient concerns or frustrations.

 Conducts pre-employment screenings and interviews when there are position vacancies on team.

 Maintains cleanliness and professional appearance of the front office area of the clinic.

 Adheres to organizational policy with particular attention to standards of conduct and to confidentiality as it relates to HIPAA.

 Assists Practice manager with supervisory responsibilities for the front desk team, as well as process improvement initiatives and changes regarding insurance, company policies, etc.

 Performs other tasks as instructed by manager.

Education, Experience, and Certification/Licensure Required:

 A high school diploma or GED required. Associate or Bachelor’s degree a plus.

 Previous supervisory experience required.

 Minimum of three (3) years of experience in an administrative support role for a medical or pain management practice.

 Previous experience with EMR desired. Knowledge, Skills, and Abilities:

 Excellent customer service skills.

 Knowledge of medical billing and insurance related to pain management a plus.

 Ability to establish and maintain effective working relationships with patients, staff and physicians.

 Great telephone etiquette and ability to speak clearly.

 Excellent written and verbal communication skills.

 Great attention to detail and organizational skills.

 Team-oriented work ethic.

 Ability to work in a fast-paced office setting.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

  • Paid time off

Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • New York, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Medical office management: 3 years (Required)
  • Insurance verification: 3 years (Required)

Work Location: One location

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$51k-71k (estimate)

POST DATE

01/12/2023

EXPIRATION DATE

02/10/2023

WEBSITE

ainsworthinstitute.com

HEADQUARTERS

New York, NY

SIZE

<25

INDUSTRY

Ancillary Healthcare

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The job skills required for Front Desk Supervisor (Ft) include Front Office, Customer Service, Leadership, Initiative, Confidentiality, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor (Ft). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor (Ft). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Supervisor (Ft) positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor (Ft), it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor (Ft). You can explore the career advancement for a Front Desk Supervisor (Ft) below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

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Provides technical support to front desk and housekeeping staff when needed.

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Prepare monthly reports and budget for front office department.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

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Step 3: View the best colleges and universities for Front Desk Supervisor.

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