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Pain Management Practice is searching for a dynamic individual to join our team as a Front Desk Supervisor.
Position Summary: This position is responsible for the supervision of the front desk team, assisting managers and directors with administrative processes, and performing the duties of a front desk associate or insurance specialist.
Responsibilities/Accountabilities:
Provides leadership to team of front desk associates and insurance specialists, as well as training for new hires and changes in policy/procedure.
Ensures that employees have the resources, tools, and training needed to perform their duties.
Manages the performance of staff, including evaluations, disciplinary action, and terminations.
Manages timekeeping system for staff to ensure employees are paid accurately.
Maintains schedule for staffing to ensure adequate coverage is available.
Performs the role of front desk associate or insurance specialist including patient intake, covid testing and other staffing needs.
Answers patient questions and responds or resolves patient concerns or frustrations.
Conducts pre-employment screenings and interviews when there are position vacancies on team.
Maintains cleanliness and professional appearance of the front office area of the clinic.
Adheres to organizational policy with particular attention to standards of conduct and to confidentiality as it relates to HIPAA.
Assists Practice manager with supervisory responsibilities for the front desk team, as well as process improvement initiatives and changes regarding insurance, company policies, etc.
Performs other tasks as instructed by manager.
Education, Experience, and Certification/Licensure Required:
A high school diploma or GED required. Associate or Bachelor’s degree a plus.
Previous supervisory experience required.
Minimum of three (3) years of experience in an administrative support role for a medical or pain management practice.
Previous experience with EMR desired. Knowledge, Skills, and Abilities:
Excellent customer service skills.
Knowledge of medical billing and insurance related to pain management a plus.
Ability to establish and maintain effective working relationships with patients, staff and physicians.
Great telephone etiquette and ability to speak clearly.
Excellent written and verbal communication skills.
Great attention to detail and organizational skills.
Team-oriented work ethic.
Ability to work in a fast-paced office setting.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
Full Time
Ancillary Healthcare
$51k-71k (estimate)
01/12/2023
02/10/2023
ainsworthinstitute.com
New York, NY
<25
Ancillary Healthcare
The job skills required for Front Desk Supervisor (Ft) include Front Office, Customer Service, Leadership, Initiative, Confidentiality, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor (Ft). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor (Ft). Select any job title you are interested in and start to search job requirements.
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