What are the responsibilities and job description for the Service Specialist position at AION?
Essential Duties and Responsibilities include:
Grounds and Housekeeping Services. Perform grounds and housekeeping services according to policies and procedures. Ensure curb appeal of property and common areas by cleaning windows, floors and carpets, watering landscape, replacing light bulbs, and finishing a variety of other tasks. Complete painting, removing of trash and cleaning of apartments for apartment turnovers as assigned. Assist with the organization of maintenance materials, informing the Service Director of supply needs and keeping the storage area locked and organized. Walk the property daily. Complete all tasks on time per company safety policies. Notify managers of any safety or deferred maintenance concerns. Participate in safety meetings. Carry out light maintenance duties as qualified and participate in additional training and certification classes as desired. Assist in snow removal as required. Perform other duties as required.
Customer Service. Complete service requests as directed same day or within 24 hours including delivery notices, moving major appliances. Deliver notices to residents when asked. Ensure excellent customer service with same day or maximum 24 hours follow up on all service tickets. Available for weekend work and emergencies if needed.
