What are the responsibilities and job description for the Passenger Service Agent position at Airport Terminal Services?
Company Description
AGI is a rapidly growing US-owned ground handling company that provides a range of services including ground handling, cargo handling, mail handling, and security services. With over 12,000 employees at 62 airports in the US and Canada, AGI's services include air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Group and Greenbriar Equity Group, LLC.
Role Description
This is a full-time on-site role for a Passenger Service Agent at Airport Terminal Services in Mascoutah, IL. The Passenger Service Agent will be responsible for providing passenger services, assisting with flight check-ins, delivering high-quality customer service, and maintaining effective communication with passengers and airline staff.
Qualifications
AGI is a rapidly growing US-owned ground handling company that provides a range of services including ground handling, cargo handling, mail handling, and security services. With over 12,000 employees at 62 airports in the US and Canada, AGI's services include air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Group and Greenbriar Equity Group, LLC.
Role Description
This is a full-time on-site role for a Passenger Service Agent at Airport Terminal Services in Mascoutah, IL. The Passenger Service Agent will be responsible for providing passenger services, assisting with flight check-ins, delivering high-quality customer service, and maintaining effective communication with passengers and airline staff.
Qualifications
- Passenger Services and Flight Check-In skills
- Customer Service and Communication skills
- Experience in providing exceptional customer service in a fast-paced environment
- Ability to work efficiently and effectively in a team
- Strong interpersonal and communication skills
- Knowledge of airline operations and airport procedures is a plus
- High school diploma or equivalent
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