Guest Service Supervisor

Under the direction of the Marketing Operations Manager, the Guest Services Supervisor is responsible for all Guest Services Club Functions in a service focused manner.  Train, develop, supervise and review all Guest Services and Bus Coordinator Team Members.  Effectively communicate information to guests and all Naskila Management and Team Members.

REQUIRED:

• High School Diploma/GED.
• A minimum of three (3) years of supervisory/management experience in a front facing hospitality environment; or a minimum of two (2) years’ supervisory combined with one (1) year in a guest services role in a gaming facility.
• Combination of education and work experience may be considered.

PREFERRED:

• Knowledge of retail industry