PCN: 1037
Classification: Full Time; Non-Exempt; 12-month
Department: Dining Services
Reports to: Director of Operations & Compliance

QUALIFICATIONS

High school diploma, GED or equivalent required. Associate's degree in hotel and restaurant management, food service management, or related field preferred. Food protection manager certification (FPMC) or Foodservice management professional (FMP) accreditation a plus. Must be able to facilitate solutions and communicate tactfully and effectively with personnel, residents, family members, visitors, government agencies, and the public. Responsible for maintaining compliance with FDA, USDA, CDC, local, state, and federal safety regulations and standards. Knowledge and/or experience in a residential healthcare setting preferred. On-call assistance and weekend availability required. Reliable transportation required, valid NYS driver's license preferred. Must be able to lift at least 30 pounds.

The Dining Services Manager is responsible for maintaining food quality standards and delivery of healthy, well-proportioned menu options that support replenishment of nutrients lost from substance use. Skills important to this role include problem-solving, outstanding leadership and management, and exceptional communication and customer service. The successful candidate will be detail-oriented and have a working knowledge of the food service industry as well as food health and safety regulations.

JOB DUTIES

• Comply with all applicable standards;
• Perform daily dining service operations including food procurement, preparation, quality control, and presentation;
• Develop, solicit, and manage contracts for food procurement;
• Effectively lead the dining services team;
• Maintain Sanitation Standards in accordance with organizational and regulatory sanitation standards;
• Ensure excellent customer service, respond to client preferences and complaints;
• Plan and budget for menu development, special dietary needs, and events;
• Maintain required records, including food production, inventory, expenses, meal counts, and personnel records;
• Train and guide staff in department policies, procedures, and sanitary practices to ensure all guidelines are maintained;
• Support continuous improvement in the department and set daily goals which include focus on food quality, customer service, sanitation, and operational excellence;
• Manage staff, interview prospective employees, and onboard new employees in partnership with the Human Resources office;
• Schedule employee work hours to ensure that all necessary shifts are adequately covered;
• Review departmental payroll;
• Deliver progressive discipline for direct reports;
• Maintain inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries;
• Regularly inspect all work areas to ensure compliance with food health and safety regulations;
• Perform tasks which may involve standing or walking for long periods of time, bending, stretching, reaching, and kneeling;
• Ensure all kitchen equipment is in working order;
• Practice Safety Standards at all times;
• use proper precautions and protective gear in the operation of equipment;
• Diagnose malfunctions and defects in kitchen/dining equipment to determine adequate corrective measures;
• Implement safety and security measures, reporting and correcting hazardous conditions immediately;
• Collaborate with relevant agency staff to ensure appropriate dining protocols, policies, and procedures;
• Actively participate in budget development decisions;
• Assist in the development of relevant initial and continuing staff education and guidance;
• Ensure that all areas are maintained appropriately for the health and safety of clients, staff, and other visitors;
• Participate in interdisciplinary team meetings, as needed, to ensure consistent, accurate flow of information, agency policies and safety procedures, and provide relevant perspective and recommendations as appropriate;
• Assist with contraband checks, as necessary;
• Communicate effectively with staff and Leadership;
• Maintain client privacy;
• Maintain a friendly professional image;
• In collaboration with the Facilities Manager, arrange cleaning and maintenance services including trash removal, pest control, deep cleaning, and utilities/equipment;
• Other duties as assigned.

Compensation: Competitive; $35,000-38,000/year commensurate with experience;

Excellent benefits include PTO, Medical, Dental, Vision, FSA, HSA, Employee Assistance Program, Pet Insurance, Identity Protection, Life Insurance, Long-Term Disability, Short-Term Disability, 403(b) Retirement, 403(B) Employer Matching, and exciting opportunities for professional development.

Alcohol & Drug Council of Tompkins County is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, political affiliation, marital status, sexual orientation, gender, gender identity or expression, genetic information, amnesty status, veteran status, or disability.

Alcohol & Drug Council of Tompkins County, Inc. is a STAR LRP-approved facility and a Certified Living Wage Employer.

Job Type: Full-time

Pay: $35,000.00 - $38,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Ithaca, NY 14850: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location