What are the responsibilities and job description for the Sales Training Manager - New Hire Onboarding position at Align Technology?
Department: Sales
Location: Morrisville
Join a team that is changing millions of lives.
Transforming smiles, changing lives.
At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible.
Ready to join us?
As the Sales Training Manager (New Hire Onboarding), you will be responsible for the design, development, implementation, and maintenance of sales training programs that effectively support the development needs of Align Technology's commercial team. Training content includes Invisalign and iTero product and industry knowledge, digital workflows for restorative and orthodontic procedures, and selling skills. You will work closely with Sales & Marketing Leadership to assess training needs of the commercial teams and collaborate with the Sales Training Operations team to project manage the execution.
About this opportunity
In this role, you will…
- Design and drive a state-of-the-art New Hire training curriculum for the Align product portfolio, reducing the speed to proficiency for Align's commercial sales teams.
- Collaborate with Sales Training's operations team to develop a blend of virtual and instructor-led trainings that can be accessed by internal and external sales teams.
- Facilitate introductory and ongoing Invisalign and iTero training to commercial teams based on the required proficiency for their role.
- Work closely with the Invisalign and iTero Marketing Team to ensure timely updates to course curricula to reflect changes in product offerings and market demands.
- Collaborate with the Sales Training Operations team to create an evaluation strategy that monitors and measure training effectiveness.
- Co-travel with Align's commercial teams (Invisalign, iTero, Special Markets) to become an expert in the Align Digital Platform.
- Continuously analyze sales team performance to evaluate effectiveness of training and design follow-up programs as needed.
- Serve as a subject matter expert related to sales training best practices in the digital orthodontic/dental industry and incorporate into sales training strategies and programs at Align.
- Influence senior sales leadership, field sales trainers, and training advisory boards using knowledge of best practices in principles of adult learning.
- Bachelor's degree or equivalent required, advanced degree in science or business is preferred
- Minimum 6 years of recent sales experience; Sales Training preferred
- Experience in pharmaceutical/medical sales training preferred - Exceptional English oral and written communication
- Strong analytical skills
- Excellent organizational skills with the ability to manage and prioritize multiple, conflicting projects
- Demonstrated leadership, ability to motivate others and influence without authority
- Creative, self-motivated, team player, customer focused
- Excellent customer-centric communication skills
- Proactive with sharing and developing new ideas
- Self-starter that needs minimal supervision
- Advanced PowerPoint skills
- Project management skills - Ability to work in Raleigh office
- Ability to travel up to 25%, including overnight travel within US & Canada
- Legally entitled to work in the US
Great! Click the "Apply" link to let us know you are interested.
Not the right fit? Don't worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.
About Align
Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world's largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.
Applicant Privacy Policies:
Review our Applicant Privacy Policies for additional information.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
