Receptionist

POSITION: Receptionist

DEPARTMENT: Operations

CLASSIFICATION: Full -Time/ Hourly / Non- Exempt

SUPERVISOR: Director of Operations

OVERVIEW

Founded in 1947 by Nina Vance, the Alley Theatre is a pioneer of regional theatre, and one of the leading nonprofit theatre companies in the United States. The Alley has been awarded the prestigious Regional Theatre Tony Award® and the Texas Medal of Arts Award. The Alley has transferred productions to Broadway, Off-Broadway, major European Festivals, and to 40 American cities. Unique among regional theatres, the Alley is committed to maintaining a Resident Acting Company and providing them with work year-round. Nationally recognized directors, actors, playwrights, and designers from across the country have regularly joined the Resident Acting Company.  

Rob Melrose, Artistic Director at the Alley, took over as artistic leader of the organization in 2019. His vision for the future of the Alley is both thrilling and ambitious. His strategic goals include upholding the Alley’s artistic excellence, keeping longtime Alley Theatre devotees eager to return each season, and creating productions and cultivating new audiences that are as diverse and vibrant as the city of Houston.

Rob Melrose, Managing Director Dean Gladden and Alley’s leadership team are committed to promoting Equity, Diversity, and Inclusion (EDI) in all aspects of the Theatre’s programming and operations. We are conscious about fostering an environment where everyone is encouraged to bring their authentic selves. We embrace differences and strive to be inclusive of all backgrounds, experiences, and perspectives.

JOB STATEMENT

The Alley’s Receptionist will act as host to all visitors and guests to the Center for Theatre Production. This position reports directly to the Director of Operations.

JOB DUTIES

• Serve as first impression at the reception desk during all open business hours of the Center for Theatre Production.
• Assist the Director of Operations with maintaining the 18th floor including the mailroom, office supply, copier areas, and kitchen.
• Process and log all incoming and outgoing mail and deliveries.
• Assist the Director of Operations with internal Operations calendar planning.
• Enter all utility tracking information via Energy Star and prepare reports monthly for Director of Operations.
• Answer and process all incoming calls, visitors and inquiries as well as communicate with vendors, guests and donors.
•  Manage facility access via elevator monitoring, intercom communications, and loading dock deliveries. Communicate clearly via radio with Janitorial and Engineering as needed.
• Maintain Level 18 conference rooms pertaining to appearance, cleanliness, and arrangement.
• Process and track purchases in department budget tracker.
• Distribution and inventory of new hire badges, parking cards, and keys, including a biannual audit.
• Management of current parking information for company and artists.
• Assist Executive Assistant & Board Liaison with meeting materials for all Board functions.
• Provide administrative support to Food &Beverage and Bar Managers.
• Create and post required directional signage for internal and external events.
• Process meter bagging permits with CoH and valet for Opening Night festivities. Complete other tasks and projects as assigned.
• Basic computer skills required for lamination, printing, and daily MS Office suite usage.

REQUIREMENTS (SKILLS and KNOWLEDGE):

• Professional demeanor, attitude, and appearance.
• Ability to clearly communicate both verbally and in written form.
• Ability to work in a fast-paced, energized and quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills.
• Detail oriented, able to prioritize efficiently and multi-task.
• Ability to be self-directed and take initiative.
• Exhibits a positive attitude with good communication and interpersonal skills.
• Understanding of historical and institutional racism in the American theatre, or a commitment to learning, and to be a part of Alley Theatre’s efforts to be an anti-racist organization
• A demonstrated ability to meet deadlines under pressure.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift and move 25 lbs. routinely.
• Must be comfortable working in a fast-paced environment where directions and priorities can change rapidly.

BENEFITS & PERKS

• Medical, dental and vision insurance
• Paid vacation, floating holiday, and sick time
• 401(k) with matching, FSA, HRA (Alley paid deductible)
• Free and discounted tickets to Alley Theatre performances
• Discounted Parking only bi-weekly $4 dollars.
• Discounted gym membership
• Employee wellness program & EAP
• Houston, TX is one of the most affordable cities in the nation with no state or city income tax.

TO APPLY

To apply for this position, please go to the following link on the Alley’s website and apply.

https://www.alleytheatre.org/about-us/opportunities/employment

Alley Theatre is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HRdept@alleytheatre.org.

The Alley Theatre is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital or familial status, sexual orientation, gender identity, veteran status or any other basis prohibited by local, state, or federal law. We encourage people of all backgrounds to apply, including people of color, women, LGBTQ individuals, and people with disabilities, veterans, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Successful candidates will commit to an equitable and inclusive workplace, including but not limited to: racial equity, accessibility for individuals with disabilities, use of gender inclusive language, and cultural sensitivity. Read more at Alley Theatre Official Website - Equity Diversity Inclusion

Salary : $16