Superintendent

Alliance Water Resources is a growing water and wastewater contract operations company with an open Superintendent position in our Bowling Green, MO area.

This is a supervisory, administrative and technical position that directs the work of staff members engaged in a variety of activities to water systems, and customer service. 

Schedule:  Monday – Friday, 7:00 – 3:30 with On-Call hours

Essential Functions:

• Supervises, directs, evaluates, and trains staff to effectively and efficiently read and record water meters, report water meter problems, and complete normal customer requests such as turn-on, turn-off, and transfers of service.
• Supervises, directs, assists, and performs the operation, maintenance and repair of all equipment including water production plant, wells, water mains, fire hydrants, valves and any related distribution equipment.
• Prepares the daily schedule by prioritizing work orders and assigning them to appropriate crew leaders.
• Provides assistance to contractors and local utilities as needed; performs plan reviews and coordinates with consulting engineers as required.
• Provides on-site project management for construction and maintenance which may include scheduling shut-downs, tie-ins, installing equipment, and conducting testing programs; assists in responding to client, customer, or agency complaints or inquiries; recommends improvements to eliminate problems.
• Performs inspections on plant operations and activities including equipment, maintenance, and safety related issues; recommends replacements and specifications for new equipment; orders materials and equipment within appropriate authority.
• Supervises or performs backflow prevention program and maintains related records.
• Prepares or assists in preparation of distribution budget per the specifications of the manager.
• Assists in personnel actions including the hiring process and employee evaluations; responds to complaints and grievances; takes disciplinary action; coordinates the completion of time sheets and other payroll data.
• Communicates with client, staff, customers, contractors/developers, and employees regarding meter reading, customer service requests, and general water system issues.
• Investigates and takes appropriate action in response to complaints.
• Assigns routes and accounts based on client billing schedule and other related criteria.
• Participates in related professional association activities; stays knowledgeable of new developments in materials, equipment and processes to ensure effective and efficient operation of the systems.
• Assists in public relations events and plant tours; maintains positive relationships with co-workers, clients, customers, vendors, and the general public.
• Reviews and maintains inventory of materials according to set procedures; authorizes the purchasing of materials within authority limits.
• Assures proper safety standards and precautions are followed and that all safety equipment is available and in good working condition according to company policy and equipment manual.
• Prepares reports and maintains records to meet federal, state, local, and company requirements.
• Performs related duties as needed or assigned.