What are the responsibilities and job description for the Dispatcher position at Allied Business Solutions?
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IT Dispatch
Are you the one everyone counts on to keep things flowing effortlessly? We’re searching for a dynamic, tech-savvy dispatcher to be the driving force behind our team!
As an IT Dispatcher, you’ll juggle tasks like a pro—dispatching technicians, coordinating service calls, and keeping our clients updated. If you thrive in a fast-paced environment, love solving tech puzzles, and can multitask like a boss, this is your chance to shine!
Details of this fundamental role?
- Dispatch technicians to B2B clients, providing all necessary details and tracking their locations to ensure timely appointments.
- Triage, prioritize, and manage help desk tickets while keeping everyone informed on resolutions.
- Diagnose and troubleshoot device issues using various systems, software, and hardware tools.
- Collaborate with management to improve workflows and processes while handling multiple tasks in a fast-paced environment.
- Log service calls, technician info, and key data, ensuring accurate and efficient records.
- Entering service call information in operations system, arrival, and departure times, etc.
- Deliver exceptional customer service by providing updates, answering calls, and maintaining logs and inventories.
- Other duties as assigned.
What makes you shine?
- 1 years of dispatch experience preferred
- Stay organized like a pro, juggling priorities and processing data with ease.
- Thrive in a fast-paced environment where every day is a new adventure!
- Bring your positive, energetic vibe to the team—we love a can-do attitude!
- Handle business client calls with professionalism and a cool, calm approach.
Want more details? Apply today and check us out to see why joining our team is your key to unlocking a bright future with a great company!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $20