What are the responsibilities and job description for the ServiceNowArchitect position at Alltech Consulting Services, Inc.?
Job Details
Job Title:- ServiceNow Architect
Location: Princeton, NJ (Onsite)
contract Role
ServiceNow Architect
The candidate will be responsible as a Solution Architect for designing, deploying, and managing ServiceNow applications development and soluti
Responsibilities:
Design end-to-end solutions on the ServiceNow platform, maximizing out-of-the-box features
Provide technical guidance and mentorship to development teams, ensuring industry best practices
Provides guidance to ensure that all updates, enhancements, changes, and projects are completed with minimal bugs and defects
Participate in and/or lead design workshops, development, testing, and deployment activities
Engage as a primary technical point of contact with executive-level clients, supporting engagement and program managers
Provide expert-level support and technical mentoring to the implementation team
Collaborate with Product Management and the rest of the Service Now leadership team to drive implementation and enhancements
Develop and manage integrations with external systems via APIs, REST, SOAP, and other methods
Create/update detailed documentation of all products including but not limited to design documentation, technical operations, support doc
Ensure all work adheres to standard work, policies, and best practices for development and olatform maintenance
Proficiency in configuring and designing Virtual agent conversations using Service Now using ServiceNow's Virtual agent designer, incorpor
Solid understanding of natural language processing (NLP) principles and practical experience in creating conversational flows that deliver ac
Integrate virtual agents with various ServiceNow modules and external systems ensuring seamless dataflow and process automations.
Experience in migration of Connect Chat to AWA
Experience with ServiceNow platform development including scripting, integrations and APlis
Experience in implementing ServiceNow NLU and Microsoft LUIS based dynamic language translation.
Expertise in ServiceNow develooment and antesticle madane. treatment.
