Compensation Type

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location

The all-new, vibrant ‘Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it’s an oasis of tranquility in the heart of Waikiki.

Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it’s where Hawaii vacations turn moments into memories.

Our resort is proudly named in honor of Queen Lili‘uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke‘alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. ‘Alohilani Resort Waikiki Beach.

Overview

Alohilani Resort Waikiki Beach is looking for an Accountant who will be responsible for ensuring the key functions of accounts payable and accounts receivable processing and collections, are completed, in a timely and accurate manner.

Responsibilities

• Review, code and process vendor invoices
• Maintain vendor files and statements
• Correspond with vendors and respond to inquiries.
• Verify that purchasing procedures are followed
• Ensure invoices received from the properties have correct purchase order attached. Ensure account coding is accurate and all invoices, are turned in, on a timely basis.
• Coordinate with the properties on weekly check run requests
• Assist the sales effort in establishing customer credit in accordance with Highgate Hotels’ policies.
• Assist in the credit process of application processing, reference checks, credit limitation, direct billing list, deposit requirements, and all other credit-related activities.
• Respond to customer inquiries in a timely fashion and communicate all issues and/or disputes to the appropriate supervisor(s)
• Post city ledger payments in property management system, reconcile and bill all city ledger accounts
• Maintain an efficient collection process to include an organized filing and tracing system, issuing letters, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
• Perform follow-up billing and credit collection documentation and inform Supervisor of any potential collection issues
• Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
• Keep management aware of any unusual operation or financial occurrences and/or significant deviations from policies and procedures
• Ensure overall guest satisfaction

Qualifications

• High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
• College courses in an associate field preferred.
• Must be proficient in Windows, Company approved spreadsheets and word processing
• Flexible and long hours sometimes required.
• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Strong organizational and prioritizing skills
• Must be detailed orientated
• Must be able to multitask and prioritize departmental functions to meet deadlines
• Ability to work independently
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Salary: ($65,000.00 - $67,000.00 per year)