What are the responsibilities and job description for the Dining Room Manager position at Amá?
Amá is looking for team members!
Role
- Amá is looking for a Restaurant Manager to enhance service & provide top-of-the-line hospitality to our guests.
Essential Functions.
- Under the Direction of the General Manager, manages hourly restaurant team including scheduling, cuts, service, counseling and training of staff.
- Touches all tables and guests to ensure 100% guest satisfaction and rectifies any negative impressions.
- Ensures standards for product quality and service are maintained at all times.
- Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
- Builds and maintains relationships with vendors.
- Monitors liquor costs and labor costs.
- Submits nightly reports on service, sales, labor & liquor costs, negative impressions, etc.
- The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.
Requirements:
- 2 years restaurant management experience in an high-volume, well rated restaurant
- Strong leadership and strategic management skills
- Ability to drive performance and success by acting in the best interests of the restaurant
- Prior familiarity with TOAST & Resy
