What are the responsibilities and job description for the Senior UX Researcher position at Amazon?
DESCRIPTION
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
Revolutionizing the storytelling experience is just part of an Audible UX Researcher's daily to-do list. You'll design and conduct comprehensive user studies to uncover deep insights about listener behaviors and preferences. Like us, you're customer obsessed, and every research question you pursue will be driven by your profound understanding and curiosity about the customer experience. Just when it seems a product is understood, you'll devise a new study to uncover hidden user needs.
ABOUT YOU
You immerse yourself in customers' experiences and the world around you to uncover deep insights and drive meaningful innovations. As an expert in research methodologies, you guide teams to valuable discoveries, leaving no question unasked; you're passionate about uncovering both the overarching patterns and the nuanced details. The passion of synthesizing findings is matched only by the excitement of sharing actionable insights with your team. You're eager to refine your research techniques and expand your analytical toolkit, but it's the collaborative journey of discovery with your team that truly motivates you.
As a Senior UX Researcher, you will…
- Own all aspects of the user research (study design, recruiting, moderation, analysis, reporting, communicating), making decisions to evaluate which user research methodology approaches work, and which don’t
- Design and conduct a wide spectrum of experiments from quick tests on UserTesting.com, to formal interview studies with detailed usage & behavioral analysis
- Become a domain expert through daily use of prototypes, competitive, and complementary products to develop a deep product intuition to guide your research
- Communicate the results of your research and the impact on product, and future user research
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
BASIC QUALIFICATIONS
- 5 years of hands-on experience as a user researcher or similar role
- Experience conducting UX research (study design, execution, data analysis, and devising customer insights/recommendations) with varied research methodologies and the proven ability to execute the right methodology to get the needed result
- 3 years experience working within an entrepreneurial and iterative design process, with the skill to leverage early results to influence product design, knowing the balance between certainty of methodology and speed of execution
- A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data
- Bachelor's Degree in a related field
PREFERRED QUALIFICATIONS
- The ability to tackle complex, high-level research challenges within an uncharted problem space
- Experience in consumer products with research leading to delightful user experiences
- MS or PhD in human computer interaction, human factors, psychology, sociology, anthropology, or related discipline
- Excellent communication, interpersonal, and analytical skills including the ability to present insights clearly and persuasively to colleagues, partners and stakeholders
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
