What are the responsibilities and job description for the Hybrid Auto Insurance Claims Adjuster (Office/Remote), Spanish Speaking is a Plus position at American Freedom Insurance Company?
Hybrid Auto Insurance Claims Adjuster (Office/Remote), Spanish Speaking a Plus
Are you passionate about problem-solving and customer service? Do you thrive in a fast-paced environment and want to grow with a company that values your skills? Join American Freedom Insurance Company (AFIC), a leading force in nonstandard auto insurance, as we expand in Illinois, Indiana, Pennsylvania, Tennessee, and soon Texas. Rated "A " Superior by A.M. Best, we're looking for a dedicated Claims Adjuster who’s ready to make an impact!
This position is located in Mount Prospect, IL.
Why Join Us?
At AFIC, you'll find a supportive, dynamic workplace where we encourage both professional and personal growth. Our team-oriented, casual work environment and competitive benefits make AFIC a place where your contributions truly matter.
Key Responsibilities
As a Claims Adjuster, you’ll be at the forefront of our customer interactions, helping our policyholders navigate the claims process smoothly:
- Investigate & Resolve Claims: Work with moderate supervision to assess and resolve auto claims, focusing on coverage, liability, and damages.
- Judgment & Decision-Making: Use sound judgment to analyze exposure and determine the best course of action.
- Cost Control: Minimize claims costs and expenses while ensuring a positive outcome.
- Extensive Interactions: Collaborate with all parties involved in the claims process.
- Process Improvement: Identify ways to boost efficiency and effectiveness.
- Timely Documentation: Record and communicate claims activity clearly and efficiently.
What We’re Looking For
We’re looking for a claim professional with a passion for adjusting claims cost-effectively, utilizing their customer service skills, and the know-how to handle claims with confidence. Requirements:
- Minimum 3 years of experience in personal auto claim processing
- Strong problem-solving skills and attention to detail
- Tech-savvy with excellent communication abilities
- Spanish speaking a plus
- A team player with a can-do attitude and "street smarts"
- Superior coverage analysis and negotiation capable
- · Bachelor’s degree is a plus!
What We Offer:
AFIC provides a competitive benefits package and the flexibility to work from home:
- $1,000 Sign on Bonus after 90 days of employment
- Competitive Salary: Get rewarded for your expertise and dedication
- Financial Security: 401K with up to 6% company match
- Health & Wellness:
- Blue Cross Blue Shield PPO, HMO, or HSA
- Discounted dental and vision coverage
- Access to telemedicine services for virtual healthcare consultations
- Job Stability: American Freedom has grown annually for over 12 straight years and we are an exceptionally strong financially with an A Superior rating by A.M. Best
- Work-Life Balance: PTO, holiday pay, and a focus on your work-life balance
- Career Development: Paid training, ongoing professional development, and state licensing reimbursement
- Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more!
Job Type: Full-time
Pay: $43,500.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- Weekends as needed
Experience:
- Non Standard Auto Claims: 3 years (Preferred)
Ability to Relocate:
- Mount Prospect, IL 60056: Relocate before starting work (Required)
Work Location: Hybrid remote in Mount Prospect, IL 60056
Salary : $43,500 - $65,000
