What are the responsibilities and job description for the Liability Claim Advocate position at American Global?
Position summary:
American Global has an exciting and growing opportunity to join our team as a Liability Claim Advocate! This is a highly visible role working with clients, insurance carriers, and our American Global team. We are looking to add a passionate, talented individual who will help our claims department deliver exceptional customer service to our clients.
What you will gain from this role:
- Collaborative team environment and excellent work culture
- Upward mobility with endless learning potential
- Competitive pay and benefits package
- Flexible environment to promote work/life balance
Key responsibilities:
- Support claims team with day-to-day monitoring of claims activities of carriers and third-party administrators and reporting new claims when applicable
- Facilitate claim reviews with clients and/or insurance carriers when needed
- Analyze claim information for trends to assist clients in implementing risk management processes
- Analyze new and existing losses, with focus on client claim advocacy, including investigation, reserving & litigation management.
- Provide and support training to client insurance and field staff on claims process, investigations, labor law issues, and litigation matters including current case law relative to their claims
Qualifications:
- 7-15 years’ experience direct handling of general liability claims at an insurance carrier, TPA or brokerage
- Bachelor’s Degree preferred or related work experience
- Proficient understanding of risk transfer methods
- Excellent written and verbal communication skills
