What are the responsibilities and job description for the Dispatcher for Durable Medical Equipment Company position at Angel Care Medical?
Durable Medical Equipment (DME) Delivery Technician
Angel Care Medical, Avon Lake, Ohio
Who We Are:
- Angel Care Medical is a DME (Durable Medical Equipment) Company based in Youngstown, Ohio, with warehouses in Avon Lake and Columbus.
- We provide DME to nursing homes, hospice locations, and patient homes. We take pride in the quality equipment and service we provide.
- We are a family-owned, locally operated business looking for long-term employees who want to grow and advance in the industry.
- We are a strong and growing company that is increasing our staffing due to demands for quality DME in Ohio & PA.
Position Type:
- Full-Time, 8 hour days
Our Benefits:
- Health Benefits with Employer Contribution
- Employer-paid Teladoc services
- Generous Paid Time Off (PTO), paid holidays, and overtime as assigned
- Weekends Off
- 401(k) with company match
Requirements:
- Must have a High school diploma or equivalent
- Prior dispatching health care experience preferred
- Must be willing to work 8 hours per day
- Prior experience in the delivery, set-up, repair, and installation of durable medical equipment preferred.
- Excellent communication and customer relation skills.
- Valid driver's license
- Must be detailed-oriented
Responsibilities:
The Dispatcher communicates with Medical Service Technicians and routes all stops per nursing home and hospice requests. Responsibilities include scheduling orders, daily dispatch, data entry, providing estimated arrival times to nursing homes and hospice/family members, dispatching multiple areas, and other daily office duties.
Essential Functions
- Dispatch, schedule, and coordinate all equipment requests
- Makes sure all tickets are assigned to a proper manifest to ensure accuracy
- Investigate any outstanding orders in the manifest to ensure accuracy
- Takes orders by phone and coordinates them accordingly
- Communicate with technicians, hospices, and families about all matters concerning order request
- Communicate any hazardous patient contact to all applicable people
- Abide by HIPPA standards and keep all medical records secure
- Ensure all delivery requests are being completed as requested
- Communicate with warehouse and manager about any special equipment request
- Works effectively with other company employees, managers and departments
- Performs all job functions with company mission, vision and goal statement
Thank you for your interest in employment at Angel Medical Care!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Durable Medical Equipment: 1 year (Required)
Ability to Relocate:
- Boardman, OH 44512: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $22