What are the responsibilities and job description for the 131073 Service Manager position at Anistar Technologies?
Job Title: Service Manager
Location: Birmingham, AL
Position Summary:
The Service Manager is responsible for the overall operations of the service department, including daily scheduling and workflow.
Responsibilities:
- Full responsibility for managing and scheduling the team of technical and administrative staff, and providing each with feedback and counsel when needed to improve their efficiency and effectiveness
- Develop and maintain customer relationships, while providing excellent customer service and building trust
- Maximize current maintenance contracts and all other reoccurring revenue
- Producing quotes for service work, responding to RFP and RFQ's and estimating time and cost to complete work requested.
- Financial responsibility for the service department including creating budgets, cost containment, inventory control, monitor overtime expenditures, growth, and profitability.
- Facility cleanliness and maintenance.
- Review of all manpower issues on a constant schedule and act accordingly.
- Run open ticket report at the end of each week as well as the invoice register with detail and review all outstanding activity and month-to-date performance.
- Bachelor’s degree preferred or equivalent work experience
- 5 or more years of experience in two-way land/mobile radio and/or wireless technology
- Proficiency in the installation, optimization, maintenance and repair of communications systems or similar high-tech equipment.
- Skill sets include leadership, customer service, professional experience in managing resources, organization and planning, computer, and good interpersonal skills.
- Ability to maintain a positive attitude, perform under pressure, be highly motivated, adaptable, and dependable.
- Must take and satisfactorily pass ETA/CET Service Managers test.
- Willingness to learn new technologies in public safety communications and equipment
- Experience in or basic knowledge of automotive wiring concepts preferred
- Experience in or basic knowledge of installation and troubleshooting two-way radios, sirens, warning lights, and other public safety vehicular equipment is preferred.
At Anistar Technologies, we connect individuals from a variety of industries with respected companies, both nationally and internationally. Each day, our Recruiters are presenting our clients with talented industry professionals for their most in-demand positions. To accomplish this, the Anistar staffing team will invest the time to understand your goals, work experiences, and career objectives.
To search for other exciting opportunities in your area, visit our website at www.anistar.com.
Anistar Technologies is an Equal Opportunity Employer and is dedicated to fostering diversity in the workplace. Anistar utilizes E-Verify.
Interested Candidates, click “Apply”, or contact the Anistar office at the number listed below.
If you know any qualified job seekers looking for work, we want to talk with them! Call us to find out more information regarding our referral placement program!
Pay rate: $28-32/HR
Anistar Technologies
PH: (800)-257-5597
Fax: 888-293-5055
#I&DW
Job Type: Contract
Pay: $28.00 - $32.00 per hour
Work Location: In person
Salary : $28 - $32
