Receptionist

Reporting Structure: The receptionist works under the direct supervision of the Front End Supervisor, Receptionist Supervisor, and/or Veterinary Practice Manager, who will indicate general assignments, limitations, and priorities.

Job Overview: The purpose of this position is to perform record keeping duties, to perform clerical duties related to patient care and treatment, and to provide miscellaneous support to the Veterinary Practice Manager and health care team. These service functions include, but are not limited to, reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing, and mail service. This position requires a practical knowledge of the standard procedures, veterinary records, and terminology used in the hospital. Regular attendance and timeliness are essential to fulfill the requirements of this position. This is an overview of the position and the job’s responsibilities listed do not encompass the entire position.

Essential Functions

• Open the practice and set up for the morning as directed.
• Clean public areas of the practice including the front desk, reception area, waiting area, office, public bathroom, and exam rooms.
• Schedule appointments, obtaining all necessary data concerning the patient and owner.
• Prepare all required forms in advance when possible, such as animal clinical records, health certificates, immunization certificates, lab reports, release forms, and euthanasia forms in advance, if possible.
• Prepare to receive appointments by retrieving client records, preparing needed forms in advance of clients’ arrival.
• Complete required forms such as new client form, patient visit form, client reports, consent forms, estimates, payment agreements, etc. and obtain all necessary information.
• Close the practice by reviewing money transactions/card transactions, cleaning of all exam rooms and other security tasks.

Position Type and Expected Hours of Work:

• Full Time preferred
• Part Time (to be discussed with Manager)
• 8 hour shifts Monday – Sunday
• Weekends shift required
• Holidays required (Except Christmas day and Thanksgiving day)

Education and Experience:

• High School Diploma or equivalent
• Previous veterinary experience preferred

Job Type: Full-time

Pay: $13.00 - $13.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• Hospital
• In-person

Work Location: In person