ABA Center Coordinator

Why work for Apara Autism Centers?

Apara Autism Centers is a place to learn and grow! We are a progressive fast growing company searching for people with like-minded goals. Learn, grow, and contribute. Apara is a place where your ideas are encouraged and your efforts are rewarded. Join our team and make a difference! We are looking for committed, compassionate, diverse individuals to make a difference in the lives of children within the ASD community!

JOB DESCRIPTION

The Operations Administrator (OA) is responsible for meeting the operational needs of the center. The OA role is designed to increase productivity and accountability within the center. By leading employee management, forecasting, documenting, and scheduling, the OA will ensure the center is running efficiently.

The Operations Supervisor will orchestrate weekly check points with OAs to ensure the centers are meeting budget, optimizing labor utilization, and implementing company policies to encourage a culture of collaboration between operational and clinical aspects of the business. It is expected for the OA to be available to work during center hours, Monday-Friday, (7:30-5:00 pm) when the clinics are open, as well as to make scheduling adjustments as necessary outside of business hours.

RESPONSIBILITIES:

• Answering company calls
• Corresponding with families regarding make-up sessions, availability changes, & holiday closures.
• Corresponding with staff regarding client cancellations, schedule modifications, mileage, and center changes
• Managing scheduling, staffing, budgeting, inventorying, & employee performance management
• Implementing Employee Handbook guidelines, specifically: PTO, attendance, dress code, professional conduct & disciplinary action procedures
• Orchestrating candidate tours and collaborating with Talent Acquisition to hire and project staffing needs
• Managing employee Paycom accounts: I-9 verifications, granting/denying PTO requests, review/update employee demographic information, submit Personal Transactions Forms, and submit Performance Discussion Forms
• Ensuring completion of therapy conversions daily
• Completing daily/weekly reports: daily utilization tracker, budget tracker, & call out tracker
• Reporting breaches in HIPAA to Quality Assurance Coordinator
• Ensuring client dignity and confidentiality within the center
• Resolving conflicts within center both professionally and proactively
• Responsible for maintaining staff morale

KNOWLEDGE/SKILLS/ABILITIES:

• Strong leadership and interpersonal skills
• Forward planning and strategic thinking
• Flexibility to adapt to last-minute schedule changes/adjustments
• Communication and professionalism
• Clear and concise in documentation
• High conflict resolution
• Clear and concise in documentation
• Optimal time management and communication skills
• Multi-tasking
• Ability to accept constructive feedback and develop knowledge and skill sets
• Ability to develop and maintain professional relationships within the organization
• Ability to adhere to organizational policies and procedures
• Ability to positively reinforce a culture of collaboration and appreciation within the center

QUALIFICATIONS AND EDUCATION:

• Preferred: Bachelor's Degree in Psychology, Education, Applied Behavior Analysis, or Management
• Preferred: Active or former RBT for 6-12 months
• Preferred: At least 6-12 months of management or office administration experience in ABA or healthcare setting
• Preferred: At least 6-12 months of Supervisory Experience
• Proficient in Microsoft Word/Excel/EMR Systems

COMPENSATION & BENEFITS:

• Competitive salary based on experience.
• Insurance Benefits (Medical, Dental, Vision)
• Two weeks accrued PTO and eight days paid holidays

ASD Therapy Solutions is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment decisions are made on the basis of qualifications, merit, and business need.