What are the responsibilities and job description for the IT Coordinator position at Apollo-Fire?
At AAI we have an immediate need for an IT Coordinator to join our Technology team. As the IT Coordinator, you will be responsible for administering and supporting the infrastructure for various integration applications, including software upgrades, troubleshooting, performance tuning, and day-to-day maintenance. This position requires a strong knowledge of and experience with corporate IT systems of diverse types and a proven ability to learn new skills in a constantly changing technical environment. The ideal candidate will need to be able to troubleshoot, diagnose and resolve problems quickly, as well as demonstrate the ability to communicate effectively with a wide variety of teams and users. This position will report directly to the IT Manager.
About Us:
Apollo America Inc. (AAI) specializes in the design and manufacture of cutting-edge devices and systems that detect smoke and carbon monoxide. Our focus is on alerting first responders and ensuring the safety of individuals in both residential and commercial buildings. Renowned globally for innovation, quality, and reliability, AAI delivers integrated life safety solutions. Our offerings include fire systems, HVAC solutions, intelligent devices, and wireless applications, serving customers across the United States and North America. At AAI, we take pride in our commitment to saving lives through innovative sensing solutions.
Responsibilities include (but not limited to):
- Software - Monitor and maintain current software programs, implement new and update old software programs, work with software vendors to assure compliance of same, maintain network functions and problem solve as required, ensure registration and/or licensing compliance with all PC applications, learn new programs, ensure licensing of all new software programs.
- Hardware- Monitor and maintain current hardware systems, make recommendations for new hardware and assist in contract negotiations with computer technology companies, monitor and update systems as necessary to avoid problems, problem solve PC applications and offer training to support staff.
- Network Administration- Administer Windows- based network and infrastructure, administer remote connections, perform all user administration tasks and account management, folder permissions, and user support/training.
- Security Systems Administration– Maintain physical security systems and VPN technologies.
- Communication Systems Support- Manage, configure, and maintain communications equipment including cellular telephones and landline telephones.
- User support = Own helpdesk and support functions of the IT Department
Required Experience, Skills, and Education Requirements:
- Associate degree or Technical Certifications
- One (1) to Three (3) years in Information Technology or related field
- Excellent knowledge of computer hardware and software to include:
- Experience with Office 365 Suite
- Knowledge of cloud-based computing
- Experience with Windows based servers
- Experience managing VPN
- Knowledge of IT Management tools
- Strong customer service orientation with proven accomplishments
- Excellent communication skills
- Excellent organization skills
- Team Player
Location
- This role is based in Auburn Hills, Michigan at AAI’s headquarters.
Benefits offered:
- 14 weeks paid parental leave
- 401K match (up to 5%)
- Dental
- Vision
- Health insurance
- Flexible spending account
- Life insurance
About Halma
Halma offers very high levels of autonomy to its operating companies, while providing support when needed, with a focus on talent development and investment in people.
See www.halma.com/our-people for more information.
If you’re interested in working for a business whose primary focus is to protect and improve the lives of people around the world, you’ve come to the right place. We aim to be a company that does good work, and that’s good to work for.
Our operating companies develop and create technologies that have a real, positive impact on people’s lives and health, businesses’ safety, and the world’s life-critical resources.
Halma employs over 6,300 people in over 50 subsidiary businesses based in over 20 countries. Through innovation and acquisition, we have developed a portfolio of market-leading companies within our four sectors: Process Safety, Infrastructure Safety, Medical, and Environmental & Analysis.