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Banking Customer Service Representative
Kissena Blvd, Queens
Pay Range: $20.05/hr- $28.02/hr
The Customer Service Representative (CSR) provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services that add value to the customer, performing branch/platform related functions and processing account maintenance transactions. The incumbent in this role will conduct business ethically, thoroughly communicating to current and prospective clients the facts and features of various products, accounts and services that Apple Bank has to offer. The CSR opens new accounts and may process monetary transactions when necessary, resolves customer issues and builds relationships based on trust. The CSR recommends solutions based on customer needs and will refer the customer to a licensed representative of ABS Associates of NY, Inc. when appropriate. This position builds mutually beneficial and long-term relationships by providing a positive customer experience, exceeding service expectations and identifying customer needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
ADDITIONAL DUTIES AND RESPONSIBILITIES
SKILLS, EDUCATION, AND EXPERIENCE
ADDITIONAL SKILLS
Apple Bank offers Medical/Dental, Vision, 401k and Tuition Reimbursement to full time employees.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.
Full Time
$43k-55k (estimate)
07/21/2022
12/07/2023
applebank.com
NEW YORK, NY
500 - 1,000
1863
Private
PEDRO LOPEZ
$200M - $500M
Apple Bank For Savings provides personal and business banking products and services to individuals and businesses.
The job skills required for Customer Service Representative include Customer Service, CSR, Products and Services, Listening, Verbal Communication, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.