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OPERATIONS SUPPORT TECHNICIAN

Aquarion Water Company
Bridgeport, CT Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/15/2025

Operations Support Technician

Bridgeport, CT, US, 06606

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.

Job Summary

The Operations Support Technician is responsible for providing operations review and evaluation in support of Utility Operations goals and objectives with an emphasis on Distribution processes. This position is under the general direction of the Director, Utility Operations. Assignments may include evaluations of current and future operations related to Main and Service Line Breaks, Valve replacement, Leak Detection, Flushing, Engineering Standards, GIS Management, gathering and analyzing operations and maintenance data, Flushing Programs, as well as Cross Connection Support.

Principal Responsibilities

  • Develop shutdowns strategies associated with replacing / repairing sections of main, or valves, to ensure a safe and smooth transition for the system as well as the customers that may be impacted.
  • Review engineering plans for new system upgrades and evaluate impacts to the system while making sure that operational integrity can still be maintained.
  • Interacts with the plant operations sta? to ensure that department treatment and water quality goals are maintained.
  • Develop standardized flushing plans for various towns
  • Support Valve maintenance programs to maximize the coverage of maintained areas.
  • Provides assistance to other departments to determine process modi?cation impacts on Distribution operations and potential cost impacts. Prepares clear and concise reports summarizing conclusions and recommendations and presents to management as appropriate.
  • Reviews Non-Revenue Water (NRW) data and develops survey plans for targeted areas.
  • Continuously reviews current Distribution practices and makes recommendations for operating modi?cations to the department that improve operating ?exibility and reduce costs.
  • Provides technical assistance to the Utility Operations operating sta?.
  • Maintains current knowledge of Distribution system in the East, West and Central areas.
  • Maintains current knowledge of new and innovative Distribution techniques and updates operating sta? of new developments in emerging technology.
  • Assists Director and Supervisors with preparation of operating, maintenance, and capital budgets.
  • May assume temporary responsibility of an individual work group or the department, when required, in the absence of the primary supervisor.
  • May be called upon during emergencies for technical assistance.
  • Ensure compliance with federal, state, and local regulations related to design and operation.

Preferred Requirements

  • A minimum of ?ve (5) years of experience in Distribution operations or other related discipline required.
  • Excellent planning, organizing, analytical and communication skills required.
  • Ability to utilize Microsoft o?ce products and companys software SAP, GIS, WIMS programs.
  • Education / Certifications

    BS in Engineering, environmental Science, or related program preferred.

    Salary

    Job is classified as an exempt position with an annual salary range of $88,400.00 - $110,500.00.

    Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.

    Join Us

    Aquarion Water Company of Connecticut, a subsidiary of Eversource, is the public water supply company for approximately 236,000 customer accounts or more than 750,000 people in 72 cities and towns in Connecticut, Massachusetts and New Hampshire.

    We are the largest investor-owned water utility in New England and are among the seven largest in the U.S. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.

    Salary : $88,400 - $110,500

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