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ARAN EYE ASSOCIATES
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FirstService Residential
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Front Desk Representative
ARAN EYE ASSOCIATES Hollywood, FL
$31k-40k (estimate)
Full Time 2 Months Ago
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ARAN EYE ASSOCIATES is Hiring a Front Desk Representative Near Hollywood, FL

Description

Essential Functions

Check-In 

  • Greets patients and other visitors arriving for appointments. 
  • Responsible for checking in patients: (enter demographics, insurances, and authorizations). 
  • Collects all co-payments/balances up front. 
  • Responsible to call PCPs to obtain referrals and/or authorizations if required by new insurance. 
  • Obtains new providers' information to add to NextGen. 
  • Obtains, verifies, and enters patient information into EMR. Insures the accuracy of all entries. 
  • Responsible to scan paperwork to EMR. 
  • Completes end-of-day closing duties 
  • Assists in cross-training new personnel in regards to front desk duties. 
  • Answers phones promptly and courteously, handles requests and inquiries, or routes as appropriate. 

Check-Out 

  • Responsible for checking out every patient. 
  • Responsible to make follow up appointments and follow appointment scheduling protocol and forcing power protocol. 
  • Responsible to post charges and keep up-to-date the posting of capitations 
  • Responsible to fax back the notes to the PCP or referral physician. 
  • Collect Co-payments for Self-Pay Patients or any pending co-payments to be collected. 
  • Responsible to scan all supporting documentation into the patient’s chart. 
  • Insurance Verification 
  • Responsible for the timely verification of medical insurance benefits. 
  • Responsible to verify online or call insurance companies or primary care physicians to obtain benefit information confirm authorization and referrals prior to visit. 
  • Responsible to coordinate with patients regarding their insurance benefits and medical provider program. 
  • Responsible to re-verify existing patient insurance coverage 

Operator 

  • Responsible to answer Operator phone line. 
  • Directs telephone calls to proper extensions/departments and takes messages as required. 

Requirements 

Job Specifications 

Typically has the following skills or abilities: 

  • High School Diploma required 
  • 1-2 years of Customer Service experience 
  • Ability to handle multiple tasks simultaneously in a fast-paced environment 
  • Ability to handle and diffuse patient complaints and disagreements 
  • Exceptional communication and interpersonal skills. 
  • Experience navigating Electronic Medical Records and Outlook 

Preferred Qualification:

English, Spanish and Creole 

Salary Description 

$12 - $16 

Job Summary

JOB TYPE

Full Time

SALARY

$31k-40k (estimate)

POST DATE

02/04/2023

EXPIRATION DATE

02/23/2023

WEBSITE

araneye.com

HEADQUARTERS

MIRAMAR, FL

SIZE

50 - 100

FOUNDED

1986

TYPE

Private

CEO

MICHELLE HANLEY

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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The job skills required for Front Desk Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Representative positions, which can be used as a reference in future career path planning. As a Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative. You can explore the career advancement for a Front Desk Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/10/2022: Springfield, MA

Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.

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May also be asked to update appointment calendars, validate parking tickets or perform filing and clerical duties.

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Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.

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Coordinated and organized front desk operations to ensure excellent guest service.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Representative jobs

Requires a minimum of High School Diploma or GED.

02/24/2022: Bloomington, IN

1+ years of experience as Front Desk Representative or similar role.

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Proven experience as front desk representative, agent or relevant position.

02/28/2022: Queens Village, NY

Use front desk skills to complete their job efficiently.

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With experience in customer service.

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Step 3: View the best colleges and universities for Front Desk Representative.

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