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21 Front Desk Representative Jobs in Miramar, FL

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Aran Eye Associates
Miramar, FL | Full Time
$31k-40k (estimate)
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Front Desk Representative
$31k-40k (estimate)
Full Time | Ambulatory Healthcare Services 8 Months Ago
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Aran Eye Associates is Hiring a Front Desk Representative Near Miramar, FL

Description

Essential Functions

Check-In

  • Greet patients and other visitors arriving for appointments
  • Check patients in: (enter demographics, insurances, and authorizations)
  • Responsible for the timely verification of medical insurance benefits
  • Verify online or call insurance companies or primary care physicians to obtain benefit information confirm authorization and referrals prior to visit
  • Coordinate with patients regarding their insurance benefits and medical provider program.
  • Collect all co-payments/balances upfront
  • Responsible to call PCPs to obtain referrals and/or authorizations if required by new insurance
  • Obtain new providers information to add to NextGen
  • Obtain, verify, and enter patient information into EMR. Ensure the accuracy of all entries
  • Responsible to scan paperwork to EMR
  • Complete end-of-day closing duties
  • Assist in cross-training new personnel in regard to front desk duties
  • Answer phones promptly and courteously, handle requests and inquiries, or route as appropriate

Check-Out

  • Checkg out every patient
  • Make follow-up appointments and follow appointment scheduling protocol and forcing power protocol
  • Post charges and keep the posting of capitations up-to-date
  • Generate Patient Tokens (Patient Portal)
  • Fax back the notes to the PCP or referral physician
  • Collect Co-payments for Self-Pay Patients or any pending co-payments to be collected
  • Scan all supporting documentation into the patient’s chart

Operator

  • Answer Operator phone line
  • Direct telephone calls to proper extensions/departments and take messages as required

Requirements

Job Specifications

Typically has the following skills or abilities:

1 -2 years of Customer Service experience

Ability to handle multiple tasks simultaneously in a fast-paced environment

Ability to handle and diffuse patient complaints and disagreements

Exceptional communication and interpersonal skills

Experience navigating Electronic Medical Records and Outlook

Bilingual English/Spanish

Traveling is required within the North Region locations (Hialeah, North Miami, Miramar, Sunrise & Ft Lauderdale)

#LI-ONSITE

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$31k-40k (estimate)

POST DATE

07/08/2022

EXPIRATION DATE

11/04/2023

WEBSITE

araneye.com

HEADQUARTERS

MIRAMAR, FL

SIZE

50 - 100

FOUNDED

1986

TYPE

Private

CEO

MICHELLE HANLEY

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

Show more

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The job skills required for Front Desk Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

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Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.

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Coordinated and organized front desk operations to ensure excellent guest service.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Representative jobs

Requires a minimum of High School Diploma or GED.

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1+ years of experience as Front Desk Representative or similar role.

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Proven experience as front desk representative, agent or relevant position.

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With experience in customer service.

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Step 3: View the best colleges and universities for Front Desk Representative.

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