Attractions and Retail Supervisor

Are you a leader who thrives in fast-paced environments? Do you champion guest experience and team development? Does the opportunity to make a lasting impact on a mission-driven organization excite you? Arbor Day Foundation is a place you can do work that matters, with people who care, in an inspiring environment. As we say at the Foundation: life is short, love where you work.

Arbor Day Farm is a property owned and operated by the Arbor Day Foundation. This is where our mission comes to life! As one of the worlds largest operating conservation foundations, the Arbor Day Foundation educates and engages communities globally to plant, nurture, and celebrate trees. Our vision is to help others understand and use trees as a solution to global issues such as air and water quality, climate change, deforestation, and poverty.

We need an Attractions & Retail Supervisor to ensure seamless daily operations while fostering a positive and engaging environment for both guests and team members.

You Have:

• Experience. At least 2 years in customer service, hospitality, or food and beverage, preferably with supervisory experience.
• Leadership Skills. Ability to lead, coach, and provide feedback to a team of non-supervisory team members.
• Organizational Talent. Strong ability to manage inventory, events, and retail operations, ensuring everything runs smoothly.
• Flexibility. Comfortable working evenings, weekends, and holidays as needed to meet operational demands.

You Will:

• Supervise daily operations. Oversee gift shops, concessions, and attractions to maintain high service and safety standards.
• Lead your team. Directly supervise and provide coaching to team members, ensuring tasks are prioritized and completed efficiently.
• Engage with guests. Help create memorable experiences for visitors by ensuring excellent customer service and smooth event operations.
• Collaborate with leadership. Develop and implement action plans to improve guest services and team engagement.
• Maintain safety and compliance. Ensure a safe working environment and meet regulatory standards across all attractions and retail outlets.

Love Where You Work:

• Were in this together. A culture focused on kindness, collaboration, and the intrinsic shared purpose to do whats right. We pride ourselves on the culture weve built. We love it, and we know you will too.
• We care about your health. Competitive healthcare (health, dental, vision) coverage for you and your loved ones matched with a wellness incentives program.
• We invest in your future. Company paid short-term and long-term disability, life insurance and 401k with company match.
• Well round out the experience. We put our culture first, and we host events and experiences throughout the year to show that we care about you (and your family).