What are the responsibilities and job description for the Patient Services Rep position at Ardent Health?
Overview
Join our team as a day shift, full-time, Patient Services Rep in Claremore, OK.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
Thrive : We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
People-First : We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better : We use advanced technology to support our team and enhance patient care.
Get to Know Your Team :
Hillcrest Hospital Claremore is a 49-bed acute care medical center offering a wide range of inpatient and outpatient services, including maternity, cardiology, emergency, orthopedics, alcohol withdrawal stabilization, gastroenterology and surgery.
Responsibilities
Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician / provider appointments and maintenance of physician appointment schedules.
Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
Answers telephone promptly in a customer friendly manner.
Collects and verifies accurate patient information and enters into registration system.
Receives payment for services and correctly completes charge slips for data entry.
Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
Responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Qualifications
Job Requirements :
High School Diploma or GED
Preferred Requirements :
Previous customer service experience preferred
Previous medical office experience would be a plus
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