What are the responsibilities and job description for the Fund Services Director position at Ardian?
Why Ardian?
Ardian is a world-leading private investment house, managing or advising $169bn of assets on behalf of more than 1,600 clients globally. Our broad expertise, spanning Private Equity, Real Assets and Credit, enables us to offer a wide range of investment opportunities and respond flexibly to our clients’ differing needs. Through Ardian Customized Solutions we create bespoke portfolios that allow institutional clients to specify the precise mix of assets they require and to gain access to funds managed by leading third-party sponsors. Private Wealth Solutions offers dedicated services and access solutions for private banks, family offices and private institutional investors worldwide. Ardian’s main shareholding group is its employees and we place great emphasis on developing its people and fostering a collaborative culture based on collective intelligence. Our 1,050 employees, spread across 19 offices in Europe, the Americas, Asia and Middle East are strongly committed to the principles of Responsible Investment and are determined to make finance a force for good in society. Our goal is to deliver excellent investment performance combined with high ethical standards and social responsibility.
At Ardian we invest all of ourselves in building companies that last.
ardian.com
Job description
- Serve as the primary point of contact to both new and existing clients, fund administrators, reporting providers, RIAs, broker dealers, wirehouses for all operational inquires while collaborating with internal teams to facilitate a successful onboarding and ongoing experience of a registered fund
- Fielding client servicing questions/issues from Financial Advisors (i.e. redemption questions, issues around cap calls, troubleshooting with new clients, managing issues with RIAs/IBDs in conjunction with wholesalers)
- Managing workflows pertaining to relationship management with custodians
- Speak with various custodians and third parties on a weekly basis for pricing & processing
- Liaise between Fund Admin, TA
- Work on the development of new products by taking them through structuring, creation of operating model, launch, and initial funding
- Project manage new integrations with Custodians, Fund Administrators, RIAs, & independent broker dealers
- Collaborate with internal and external project managers to strategically implement new business and meet ongoing client requests to ensure continued satisfaction
- Effectively and proactively communicate relationship statuses with various third parties to internal stakeholders
- Build excellent working relationships across multiple lines of business and corporate functions
Required qualities / profile
- 7-10 years of work experience in the financial services industry
- Strong understanding and experience with Registered funds (private equity, private credit or real assets), custodial, transfer agent and fund admin relationships
- Team player with a strong work ethic, high integrity, and desire to learn
- Organized and motivated, able to work independently
- Strong communication and interpersonal skills
- Familiarity working with international teams and across cultures
Equal Employment Opportunity Policy
At ARDIAN, we are proud of our diverse culture. As a forward-thinking organization, we recognize that having people from different backgrounds brings innovation and excellence. Therefore, a diverse and inclusive environment is key to our business success. ARDIAN is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran or military status, genetic information, ancestry, marital status, status as a victim of domestic violence, pregnancy or child birth (including breastfeeding) or any other class protected by federal, state and local laws. It is our policy to comply with all applicable laws governing employment practices and not to discriminate on the basis of any unlawful criteria. This policy applies to all terms and conditions of your employment including, but not limited to, hiring, placement, and promotion.
