What are the responsibilities and job description for the Parts Counterperson position at Ardmore Toyota?
Toyota Product Specialist for one of the Largest and Fastest growing Toyota Sales & Service Dealerships in the Tri-State Area that has been owned and operated for over 40 years. We offer over 800 New & Pre-Owned vehicles at our Our Brand New State of the Art Facility - featuring our very unique Indoor Climate Controlled Indoor Showroom for superior comfort and convenience. We are staffed with the most knowledgeable & dependable that the industry can find - which allows us to provide unmatched VIP type customer service to ensure the best overall vehicle purchasing experience, including the ability to offer the best prices.
COVID-19
We are closely monitoring the news as the situation around the coronavirus (COVID-19) progresses. That being said, part of our application process does require you to be present. NOTHING is more important to us than the safety of our applicants, staff and clients. As a result, we are taking all precautions to create a safe work environment for our staff.
Benefit
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
