What are the responsibilities and job description for the Restaurant Expeditor position at Arizona Country Club?
Become a part of our family and join our team!
Arizona Country Club is currently accepting applications for an
HUMAN RESOURCES GENERALIST
Job Summary
A Restaurant Expeditor acts as a vital link between the kitchen and the dining area, ensuring that food orders are prepared correctly, assembled properly, and delivered promptly to guests. The expeditor maintains quality control, manages food presentation, and coordinates smooth communication between the front-of-house and back-of-house staff.
About the Arizona Country Club
Founded in 1946, Arizona Country Club is a premier Distinguished Club, member-owned club, renowned as the #1 Family Club in the state. Our 88,700-square-foot clubhouse offers golf, racquet sports, fitness, swimming, a spa, and exceptional dining experiences. We are dedicated to providing a consistently exceptional private country club experience for our members, their families, and guests.
Our Culture
The Club's mission is to provide a consistently exceptional private country club experience for our members, their families, and guests.
Our vision is to be continually recognized as the premier private family country club.
Our core values:
- Strategic
- Community
- Respect
- Integrity
- Pride
- Tradition
We accomplish this by having extraordinary facilities, offering a variety of events and programs throughout the year, and providing exceptional service. Our Staff Members have a unique opportunity to help enhance the lives of our Membership daily. Arizona Country Club values its Staff Members and considers them the most important asset.
Our benefits
The Arizona Country Club considers the health and well-being of its Staff Members to be one of its highest priorities. We are pleased to offer a variety of benefits designed to meet the needs of today's dynamic workforce. All eligible full time regular employees are offered the following benefits:
- Medical
- Dental
- Vision
- Short Term Disability (AZCC pays 100% of the premium)
- Life Insurance/AD&D (AZCC pays 100% of the premium)
- Voluntary Life Insurance
- 401 (k) Retirement Savings Plan
- Vacation and PTO
Key Responsibilities
- Order Management
- Receive food orders from servers and relay them accurately to the kitchen staff.
- Monitor the progress of orders and ensure timely delivery to customers.
- Address any discrepancies or delays in orders promptly.
- Quality Assurance
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- Inspect dishes for accuracy, presentation, and adherence to restaurant standards.
- Ensure that all orders are complete, properly garnished, and visually appealing before leaving the kitchen.
- Communication & Coordination
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- Act as the primary liaison between kitchen staff and servers.
- Communicate effectively about order modifications, allergies, or special requests.
- Coordinate the timing of orders to ensure all guests at a table are served simultaneously.
- Food Handling & Safety
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- Maintain cleanliness and organization in the expediting area.
- Adhere to all food safety and hygiene regulations.
- Safeguard the proper handling and storage of food items.
- Problem Solving
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- Resolve issues like incorrect orders, delays, or miscommunication swiftly and professionally.
- Assist in addressing customer concerns when necessary.
Candidate Qualifications
- High-school graduate or GED equivalent preferred.
- Valid Arizona Food Handler's card.
- 1-2 years of experience in service industry.
- Knowledge of restaurant operations.
- Bi-lingual preferred.
- Customer contact skills.
- Able to interact successfully with a variety of people.
- Excellent written and oral communication skills.
- Memorization skills.
Physical Requirements:
- Must have the ability to sit or stand for long periods of time.
- Must be able to see detail at close range.
- Must have good written and oral comprehension and expression
- Must be able to lift materials weighing up to 50 pounds.
- Must have excellent communication skills and be able to read, write, and speak English.
Skills:
- Positive attitude with a member-facing personality.
- Ability to maintain a cohesive working environment.
- Customer service skills with a focus on addressing and resolving inquiries in a professional manner.
- Excellent attention to detail and accuracy.
- Strong organizational and time management skills.
- Ability to build and maintain positive relationships internally and externally
- Ability to communicate effectively, both verbally and in writing.
- Ability to work under pressure and handle multiple tasks with attention to detail.
Are you ready to Join Our Team?
If you feel that you would be an outstanding addition to our team and meet the qualifications, then please apply on the link below and upload your resume. We look forward to meeting you!
Please contact Brittany Floyd, Human Resources Director, with any questions.
bfloyd@azcountryclub.com Direct: 480.889.1515
www.azcountryclub.com
Equal Opportunity Employer
Drug-Free Workplace
