Job Description
Job Description
Description : About Us
Join our dynamic team at Arizona Pain, a leading integrated pain clinic where collaboration and patient-centric care are at the core of our practice. Since 2015, we have helped thousands of Arizonans significantly reduce their pain with minimal use of narcotics. This makes us different.
Our facilities boast a multi-disciplinary approach, bringing together licensed professionals, including nurse practitioners, chiropractors, and doctors, to deliver comprehensive pain management solutions. When you join our team, you will be a part of something bigger than all of us. You will also be part of a team that works together to grow, achieve more, and change lives for the better.
Summary
We are seeking a highly skilled and experienced Laboratory Operations Manager to oversee daily operations in our high-complexity, COLA-accredited laboratory. This role ensures regulatory compliance, quality assurance, and efficient workflow management, while leading a team of laboratory professionals. The ideal candidate has a strong background in high-complexity testing, LC / MS / MS methodology, and laboratory operations, along with proven leadership and problem-solving skills.
Key Responsibilities
Regulatory & Compliance
- Maintain COLA accreditation by overseeing inspections, proficiency testing, and internal audits.
- Ensure compliance with quality control standards, including SOP updates and personnel training.
- Manage documentation for regulatory submissions, licensing, and compliance audits.
Laboratory Operations & Personnel Management
Supervise lab personnel, ensuring adherence to protocols and testing accuracy.Oversee high-complexity testing workflows, including LC / MS / MS methodology and immunoassay screening.Provide technical support for providers / clients and address inquiries related to laboratory results.Coordinate sample workflow from accessioning to result reporting.Manage budget, approve invoices, and oversee supply inventory.Coordinate distribution of UDT collection supplies to clinics.Quality Assurance & Equipment Maintenance
Monitor instrument calibration schedules, reagent COAs / SDS, and QC reports.Oversee lot validation, proficiency testing, and biannual SOP reviews with the Lab Director.Manage maintenance of LCMS and immunoassay instruments, ensuring compliance.Technical Support & Bench Work (as needed)
Perform bench work as needed, including sample accessioning, validity screening, sample extraction for confirmation testing, data analysis, reporting, and instrument maintenance.Other Duties as Assigned
What About Benefits?
More than just pay, as a member of our team, you will have access to our comprehensive package of benefits that includes :
Medical, dental, and vision insuranceVoluntary Life, AD&D, short-term and long-term disability coverage401K retirement programPaid time off (PTO)Family-friendly scheduleNo nights, weekends, holidays, or “On Call”Excellent team environmentTuition reimbursementEmployee-only perks and discountsRequirements :
Qualifications & Requirements
Education and Experience
Bachelor’s degree in Medical Technology, Chemistry, Biology, or a related field4-5 years of experience in a high-complexity clinical laboratory2-3 years of management experience with strong leadership and communication skillsExperience with LC / MS / MS methodology, pain management testing, and solid-phase extractionFamiliarity with immunoassay screening, COLA compliance, and laboratory QA standardsFamiliarity with writing and reviewing Standard Operating Procedures.Knowledge, Skills, & Abilities
Knowledge of COLA accreditation standards, laboratory quality assurance, and regulatory compliance.Expertise in high-complexity testing, including LC / MS / MS methodology, immunoassay screening, and pain management testing.Proficiency in LIS / EMR systems, lab instrumentation, and troubleshooting.Strong leadership, communication, and problem-solving skills.Ability to train and develop lab staff while ensuring compliance.Effective multitasking and prioritization in a high-volume environment.Technical Skills & Requirements
Strong knowledge of lab methodologies, LIS / EMR systems, and SOP documentation.Ability to multi-task and prioritize in a high-volume environment.Physical & Work Environment Requirements
Ability to lift up to 25 lbs and stand for extended periods.Exposure to biohazardous materials with strict adherence to safety protocols.Flexibility for occasional extended hours or on-call duties.Work is performed in a laboratory setting with exposure to hazardous materials, specimens, and chemical hazards.Requires repetitive motion and sustained exertion (e.g., pipetting) in a production testing environment.Routine exposure to body fluids and potentially infectious materials.What To Do Next?
We review applications on a first-come, first-served basis. If you want to make a difference, if you want to be part of a team of like-minded people who work together to grow, develop, and change lives, then click the button on this page to apply to this position now.
Arizona Pain is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee.
